IT Support Engineer position at Navan's Bangalore office in India. Responsibilities include desktop support, hardware maintenance, software support, user account management, network connectivity, documentation, IT policies compliance, training, A/V operations, customer service, and communication.

Responsible for providing best-in-class travel support to users through multiple contact channels, maintaining supplier and system knowledge, analyzing customer needs, and ensuring accurate bookings. Must adhere to company procedures, provide feedback to stakeholders, and stay updated on industry changes. Requires 3+ years of TMC/BT Consultant Role experience, 2+ years of GDS experience, IATA accreditation, and strong customer service skills.