Provide front-line support for software applications, document customer requests, educate customers, build rapport, follow processes, investigate issues, deliver feedback, and update customers on issue resolution. Collaborate with team members and handle day-to-day activities including managing cases, updating issues, communicating with team, helping customers, and troubleshooting. Requires 2+ years of experience in customer support roles and a Bachelor's degree in Information Technology.

Develop robust and scalable backend services and Databricks jobs using Python. Collaborate with cross-functional teams to translate requirements into technical solutions. Optimize application performance and scalability. Requires 4+ years of experience, a Bachelor's degree in computer science or related field, excellent Python skills, and good communication skills.