Cleo
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Project Manager position at Cleo's Professional Services PMO. Responsible for delivering cloud-based, integration-focused solutions to customers, coordinating with internal teams, and ensuring successful implementation of Cleo products. Requires strong project management and communication skills, as well as experience with EDI and budget management.
The Delivery Manager at Cleo B2B Cloud Managed Services is responsible for managing a group of managed services accounts, ensuring service delivery and client satisfaction, building strong client relationships, and coordinating with internal stakeholders. Key responsibilities include resolving client issues, expanding client relationships, preparing reports, conducting status meetings, and maintaining service quality. The role also involves collaborating with the Managed Services Manager, developing processes, and assisting in pricing new requests.
Join Cleo's Professional Services team as a Senior Implementation Engineer to design end-to-end integration solutions for cloud customers, develop EDI maps and business processes, create communication setups, conduct testing, and provide support. Requires 7-10 years of experience with EDI integration products and expertise in ANSI X12, EDIFACT, XML, AS2, SFTP, HTTP/s, REST API, and SQL.
Senior Support Engineer responsible for managing CIC environment within Cleo B2B Cloud systems, responding to incidents and alerts, troubleshooting customer issues, bug-fixes for EDI translation, trading partner on-boarding, and collaborating with internal departments for customer support.
Manage the CIC environment within Cleo B2B Cloud systems, troubleshoot customer issues, investigate data related EDI issues, bug-fixes for EDI translation issues, trading partner on-boarding, collaborate with internal departments for customer support, timely escalation of critical issues, exhibit ownership of customer systems.
Associate Director at Cleo, a cloud integration technology company, responsible for managing the CIC environment within Cleo B2B Cloud systems, troubleshooting customer issues, investigating data-related EDI issues, bug-fixing EDI translation issues, and providing high-level support for customers.
Responsible for financial planning and analysis activities, including budgeting, forecasting, reporting, and decision support. Collaborate with department leaders and utilize various tools for data collection and modeling. Requires 5-8 years of FP&A experience and advanced skills in Excel, PowerPoint, and Power BI.