JOB DESCRIPTION
Calling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger. We’re a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your
future.
Summary of the role:
Customer Master Data Analyst will oversee the daily upkeep of global customer master records, ensuring the highest level of data integrity in line with LS & Co's data governance standards and best practices. This role involves managing service requests from all regions, adhering to established service level agreements (SLAs). The analyst will regularly interact with various departments, including Sales, OTC, Finance, Accounts Payable, and other stakeholders, to provide clear information and support high-quality customer service. Additionally, this individual will continuously seek ways to improve processes to enhance customer value and will participate in corporate initiatives as a subject matter expert when needed.
About the role:
Daily Maintenance:
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Create and modify Customer Master records as requested for all regions
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Manage daily and weekly work schedules to ensure maximum productivity
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Prioritize work based on business needs
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Maintain Customer Master data quality
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Enforce Data Governance rules as required in the regular course of work
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Proactively resolve Customer Master data issues when encountered
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Identify and escalate potential concerns related to Customer Master data and related business processes
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Handle service requests from all geographic regions in accordance with established service level agreements (SLAs).
Reporting & Analytics:
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Provide regular reports and dashboards on the quality and status of customer data, highlighting any risks, trends, or areas for improvement.
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Use data analytics to identify and address potential issues, such as duplicate records, missing information, or data accuracy gaps.
Process Improvement:
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Continuously seek ways to improve processes to enhance customer value.
About You:
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Communication Skills: Strong ability to communicate effectively with various departments and stakeholders.
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Graduate with minimum 3 years’ experience in Master Data Management
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Competence with SAP / S4 Customer Master preferred, MS office & excel skills.
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High level of accuracy in maintaining data integrity & Understanding of Audit controls
Benefits
We put a lot of thought into our programs to provide you with a benefits package that matters. Whether it is for medical care, taking time off, improving your health or planning for retirement, we've got you covered.
Here's a small snapshot:
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Complimentary preventive health check-up for you & your spouse
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OPD coverage
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Best in class leave plan including paternity & family care leaves
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Counselling sessions to prioritize mental well-being
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Exclusive discount vouchers on Levi’s products
We are an Equal Opportunity Employer committed to empowering individuals from all walks of life to achieve their professional goals with us, regardless of race, religion, gender, gender identity, pregnancy, disability, sexual orientation, age, national origin, citizenship status, or genetic information. We actively seek and encourage applications from diverse candidates, including those with disabilities, and offer accommodations throughout the selection process upon request.
To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
LOCATIONIND, GBS Office BengaluruFULL TIME/PART TIMEFull timeCurrent LS&Co Employees, apply via your Workday account.
