Analyst, User Experience ITAM

What we offer:
At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.
Group Summary:
Magna is more than one of the world's largest suppliers in the automotive space. We are a mobility technology company built to innovate, with a global, entrepreneurial-minded team. With 65+ years of expertise, our ecosystem of interconnected products combined with our complete vehicle expertise uniquely positions us to advance mobility in an expanded transportation landscape.
Job Responsibilities:
The User Experience Analyst (ITAM) is responsible for the overall IT Assets Management (ITAM) and long-term strategic management of technology-related hardware within the organization. This includes the management and maintenance of records and databases containing information regarding complete details of IT assets with warranties and service agreements for the organization's hardware. The User Experience Analyst (ITAM) will also develop and implement procedures for tracking company assets to oversee quality control throughout their life cycles.
You are part of the RUN tower team and work side-by-side with our User Experience and other support team members.
Major Responsibilities

• Manage the IT asset inventory and ensure accurate records for multiple divisions.
• Track and monitor the lifecycle of all IT assets from procurement to disposal.
• Conduct regular audits to verify asset accuracy and condition.
• Coordinate with the procurement team to acquire new hardware.
• Coordinate with the finance / mp&l team for asset tag generation and apply on assets.
• Collaborate with various departments to ensure their IT asset needs are met.
• Oversee stock management processes to maintain optimal inventory levels.
• Maintain documentation related to asset management processes and procedures.
• Ensure compliance with company policies regarding IT asset disposal and recycling procedures.
• Maintain e-waste logs and coordinate with the e-waste vendors for hardware disposal.
• Coordinate with service providers for any hardware maintenance and support.
• Exit clearance closing for all applicable users.
• Provide regular reports on asset status, usage, and compliance.

Knowledge and Education

• Bachelor's degree in Management Information Systems or equivalent from a recognized University.
• Strong understanding of IT asset lifecycle management.
• 5S
• Ability to prepare for and manage internal and external audits related to IT assets.
• Knowledge of different IT hardware.
• Co-pilot would be an advantage.

Work Experience

• 5 - 7 years of work-related experience

Skills and Competencies

• IT Asset Management Software - Matrix 42
• Microsoft Excel / Co-Pilot
• Inventory Management
• Procurement Processes
• Audit and Compliance
• Data Reporting and Analysis
• Offer support for hardware-related issues, including troubleshooting and repairs.
• Excellent written and oral communication skills
• Strong customer service orientation
• Extensive experience with core ITAM applications, knowledge of Matrix42 or ServiceNOW and Nexthink would be an advantage.
• Excellent understanding of the organization's goals and objectives
• Highly self-motivated and directed
• Experience working in a team-oriented, collaborative environment

Work Environment

• Occasional evening and weekend work to meet deadlines
• Sitting for extended periods of time
• Lifting and transporting of moderately heavy objects, such as computers and peripherals

Awareness, Unity, Empowerment:
At Magna, we believe that a diverse workforce is critical to our success. That's why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.
Worker Type:
Regular / Permanent
Group:
Magna Corporate