About this role:
Wells Fargo is seeking a Design Research & Strategy Specialist
In this role, you will:
Required Qualifications:
Desired Qualifications:
Wells Fargo is seeking a Design Research & Strategy Specialist
In this role, you will:
- Research and design of the existing mobile and internet channels while following existing branding protocols
- Work with internal teams to implement approved design strategies and research and plan mobile and internet channel creation and expansion
- Research growth opportunities that advance the online customer experience strategy
- Create or collaborate on new and existing web or multimedia applications
- Ensure consistency throughout the creation of electronic communications and websites by utilizing company brand and quality standards
- Collaborate and consult with other designers and internal groups
- Mentor less experienced individuals
Required Qualifications:
- 2+ years of Website or Application Design experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- Identify, analyze, document, and validate business requirements in process related to Check, Pega upgrade, utilizing Ai capabilities in future
- Define and document requirements and user stories using Jira as prescribed by the team, ensure proper backlog grooming and sprint readiness, and run appropriate meetings to validate the artefacts produced prior to signoff
- Translate business requirements into functional specifications for technical teams
- Conduct stakeholder workshops, requirement elicitation sessions, and process mapping exercises
- Create detailed process flows, user journeys, wireframes, mock ups, and interactive prototypes
- Work closely with Product Owners, Technology, Operations, Compliance, UAT, & QA teams
- Maintain structured documentation and knowledge repositories in Confluence
- Leverage AI tools responsibly to improve productivity, documentation quality, analysis, and requirement refinement
- Display a high degree of stakeholder management and analysis
- Work closely with the Project Management team to ensure that the project remains on track and progress communicated frequently in line with key artefacts provided
- Identify, analyse and manage risks, issues and interdependencies, escalating as necessary and ensure project tasks are completed according to established timelines
- Build relationships and influence Internal and external stakeholders to help navigate Wells Fargo move towards the it future state in line with the firm strategy and business objectives.
- Maintain up to date working knowledge of the industry and ensure that the organization's interests are considered
- Graduate/Post-graduate with relevant work experience in Financial/BFSI industry
- Exposure to Pega workflow, technical aspects and cloud migrations will be highly preferred.
- Certifications in Agile, SDLC and PSPO, CSPO, BA, Scrum principles will be preferred
- Experience in business-technology environment, or equivalent demonstrated through one or a combination of the following: work experience, training, education
- Exceptional communication and relationship building skills at all levels of the organization.
- Experience working within both waterfall and agile methods of project delivery.
- Fluent in the following applications: All MS Office Application and Agile Enterprise Jira, and Confluence.
- This role requires hybrid working set-up with at least 3 days working from office in a week or as per required policy. Shift timings: India and US interface role typically until 11:30PM India.
Top Skills
AI
Confluence
JIRA
MS Office
Pega
Wells Fargo Bangalore, Karnataka, IND Office
3 Vittal Mallya Road, Bangalore, Bangalore, India, 560001
Wells Fargo Bengaluru, Karnataka, IND Office
Outer Ring Road, , , Bengaluru, Karnataka , India, 560103
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