Department: Pet
store, Pharmacy & Billing
Reporting to: Director/
Hospital Operations Manager
KEY
RESPONSIBILITIES
Business Development
- Identify
and develop new business opportunities across our veterinary healthcare
services
- Build
and manage a robust sales pipeline through prospecting, networking,
partnerships, and referrals
- Identify
new verticals, services, and partnerships to drive long-term growth
- Cultivate
relationships with corporate clients, institutions, pet communities, and
strategic partners
Sales Strategy & Execution
- Develop
and implement sales strategies aligned with organizational growth goals
- Collaborate
with the marketing team to create compelling sales pitches, proposals, and
campaigns
- Translate
client insights into strategic recommendations for service improvements
- Maintain
detailed records of sales activities and client engagement via CRM platforms
Sales Team Development & Training
- Build
and structure a high-performing sales team
- Train
and mentor team members in business development and client acquisition
- Establish
performance frameworks, sales targets, and reporting structures
- Develop
training programs focused on consultative selling capabilities
Cross-Department Stakeholder Management
- Work
with veterinary teams and hospital management to ensure seamless service
delivery
- Partner
with marketing to refine messaging based on sales engagement insights
- Act
as a bridge between client expectations and service delivery
Market Intelligence & Industry Engagement
- Monitor
trends within the veterinary healthcare ecosystem and pet care industry
- Represent
the organization at industry events, conferences, and networking forums
- Build
and maintain relationships with key stakeholders across the ecosystem
ESSENTIAL QUALIFICATIONS
· Minimum of 3 years
client contact or sales experience is preferred as a Business Development
Associate role or similar role.
· Undergraduate degree/
or equivalent combination of training and experience/ post graduate in
Business Administration, Marketing, or related field
· Strong
vendor management and negotiation skills
· Clear, confident and
persuasive presentation and communication style.
· Excellent verbal and
written communication skills
DESIRABLE QUALIFICATIONS:
· Experience working in healthcare, veterinary
services, hospitality, or service-based industries
· Experience using CRM tools (e.g. Zoho or
similar)
· Exposure to B2B, B2C or services-based sales
environments
· Experience building sales teams
What you’ll be doing:
- Drive
membership growth
· Assist
in identifying and developing new business opportunities
- Prepare
sales presentations, proposals, and reports
- Conduct
market research to identify trends and potential clients
· Collaborate with marketing and
product teams to support campaigns
- Lead
high-impact sales conversations (in person)
- Consistently
hit and exceed monthly targets
- Generate
referrals and build long-term relationships
What we’re looking for:
- Sales
experience
- Relentless
drive, resilience, and a competitive edge
- Coachable
attitude with a strong desire to improve
- High energy
and natural relationship-building ability
- Genuine
interest in business, success, and personal growth
