Cloud Operations Engineer

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Amazing Career Moments Happen Here
Transforming the insurance industry is ambitious, we know. That's why at Applied Systems India Pvt Ltd., an Applied Systems company, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we're not just redefining what's achievable, we're creating a place where amazing career moments are made possible.
Position Overview
Applied Systems, Inc., a worldwide leader in insurance technology, is currently searching for a System Ops Engineer with about 5-6 years of experience in Windows and SQL/SSMS Administration to join the Cloud Services Team. In this role, you will be part of the Cloud Operations team responsible f or ensuring seamless delivery and security of cloud services for clients by Monitoring, configuring, maintaining, upgrading, and troubleshooting systems.
What You'll Do

1. System Administration:
   • Proficient in SQL Server Management Studio (SSMS) for routine database administration tasks.
   • Assist with the installation, configuration, and maintenance of Windows servers and workstations.
   • Support the operation of SQL Server databases, including basic performance tuning and optimization.
2. Database Management :
   • Perform regular backups and restores for SQL databases.
   • Monitor database performance and assist in troubleshooting issues.
3. Technical Support :
   • Provide technical support for Windows, SQL, and SSMS-related issues.
   • Assist in resolving technical problems and escalate complex issues to senior team members.
   • Coordinate with software vendors for basic support and troubleshooting.
4. Incident and Problem Management :
   • Assist in managing and resolving incidents and problems related to IT operations.
   • Participate in developing and implementing incident response plans.
   • Help analyze root causes and implement preventive measures.
5. Documentation and Reporting :
   • Maintain documentation of systems, processes, and procedures.
   • Generate reports on system performance and incidents.
   • Ensure documentation is up-to-date and accessible to relevant stakeholders.
6. Shift Requirements:

• Flexible to work Tuesday-Saturday, 7 AM-4 PM, with changing shifts as required.

When You Join Team Applied, You Can Expect:
A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day.
We flex our time together , collaborating remotely and in-person to empower our teams to work in the ways that work best for them.
Learn more about the people behind our products at -

• LinkedIn Page Applied Systems India
• https://www1.appliedsystems.com/en-us/about-us/jobs/

Your Security Matters:
Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a [email protected] email or through our official career's portal.
EEO Statement
Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.