Configuration Quality Assurance Support @DARWIN

Company:Mercer

Description:

The Configuration QA Support specialists have an exceptional understanding of benefits and how these are tested, being able to perform end to end manual testing on Darwin builds, alongside with the end user experience. They are expected to be able to scope and test basic to medium complexity Darwin functionalities, based on client requirements.

We will count on you to:

Adhere to the QA methodology and internal working procedures to ensure the quality of the delivered product:

• Determine the scope of testing - in order to achieve a complete understanding of the testing criteria, seek information and explanations from appropriate sources and documentation.
• Develop and execute basic level test cases/scenarios, based on internal ways of working and tools.
• Understand the defect (bug) management lifecycle process: raise defects in a non-confrontational and clear manner, validate defect fixes and make sure the client requirements are met.

Learn and apply the Delivery QA processes used in process of delivery alongside with our internal tools:

• Gain a thorough understanding of all Darwin™ areas relevant to testing the end-to-end Darwin™ configuration, as well as the end user experience.
• Use Jira as internal Darwin™ tool for project tracking.
• Gain a good understanding of the delivery methodology and demonstrate you follow it, by adopting the best practices according to your role.
• Ensure the project quality gates have been followed throughout the testing phase.

Manage your activity:

• Collaborate closely with the project team and the squad lead: provide status on your work, proactively flag delays on your work in case of objective reasons (i.e. re-work is needed, major defects found that affect the functionality).
• Actively be involved in the team meeting discussions.
• Demonstrate responsibility for your own development and career progression.
• Utilization rate: 70% (time spent working on projects or change requests).

Build relationships & work towards developing yourself:

• Build relationships and establish an effective communication path with the stakeholders you interact with.
• Constantly seek ways of self-improving, with support when necessary, and prove responsibility for your own development (keep objectives tracker up to date).
• Seek out opportunities for developing new skills by reaching to senior members of the team to provide advice on how these can be achieved.
• Be willing to accept and offer constructive feedback.

What you need to have:

• High analytical skills: ability to collect and analyse information, problem-solve, and make decisions
• Technical skills: ability to perform tasks that require the use of certain tools, and the technology required to master their intended uses in a variety of scenarios
• Basic knowledge of the software testing process (quality assurance methods & methodologies, defect management process)
• Numerical reasoning & mathematical skills
• Logical thinking & problem-solving skills
• Good communication skills - both verbal and written
• MS Excel skills (Medium)
• Fluent in English (B2 - C1)
• Minimum 1 year experience in software testing or Accredited QA course
• ISTQB Foundation Certification is a plus, but not mandatory
• Previous experience with test management tools (Eg JIRA) is a plus, but not mandatory
• Be able to adopt the "break things" or "prove it doesn't work" mind-set
• Be a good team player by displaying consistent teamwork abilities while also showing strong work ethics.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
• An opportunity to work in a fast-growing, innovative company with lots of room for progression and career growth;
• A fail-friendly environment that encourages learning and initiative;
• A yearly budget and the opportunity to build your flexible benefits package (up to 20% of your annual salary);
• 30+ days off (25 legal days off , 1 extra day off on your birthday, public holiday replacement days, extra buy/sell from your benefits budget);
• Performance Bonus scheme
• Matching charity contributions, charity days off, and the Pay it Forward charity challenge;
• Core benefits - Pension, Life and Medical Insurance, Meal Vouchers, Travel Insurance;
• We champion flexible working, and our mission is to help you find YOUR work-life balance, whether that's standard working, flex-time working, or working from home

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.