DevOps Engineer

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What We'll Bring:

TransUnion is seeking intellectually curious and adaptable professionals who thrive in dynamic environments and are passionate about technology. Ideal candidates will embrace Agile/DevOps principles, collaborate effectively across global teams, and continuously explore emerging technologies. This role involves designing, implementing, and supporting platforms critical to software development and service operations.

What You'll Bring:

Key Responsibilities

• Communicate effectively with global stakeholders, both verbally and in writing.
• Independently manage tasks and collaborate with cross-functional teams to ensure timely project delivery.
• Plan, validate, and execute release deployments with precision and reliability.
• Set up and manage observability platforms using Prometheus, Grafana, ELK, and Kibana for system and application monitoring.
• Develop and implement robust alerting mechanisms for applications, databases, and infrastructure components.
• Manage Kubernetes clusters in production environments, including upgrades, compatibility checks for Ingress, DNS, and network agents.
• Integrate Terraform Enterprise (TFE) for VM provisioning and load balancer configuration.
• Troubleshoot and resolve high-complexity issues within defined SLAs; conduct post-mortems and root cause analyses to drive continuous improvement.
• Participate in architecture discussions to ensure alignment with operational excellence and disaster recovery strategies.
• Share knowledge of new technologies and take ownership of technically challenging projects.
• Participate in a rotational 24x7 support model.

Impact You'll Make:

Qualifications and Skills

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Minimum 5 years of experience in application support, deployment, and monitoring.
• Hands-on experience with DevOps and ITSM tools: Jenkins (CI/CD), Git, JSM, ServiceNow, Salesforce, ELK, Kibana, MongoDB, Grafana, Prometheus.
• Proven experience managing multiple Kubernetes clusters in public/private cloud environments, including cluster upgrades and compatibility validation.
• Strong understanding of network architecture: routers, switches, load balancers, firewalls, VPN.
• Proficiency in Oracle SQL/PLSQL, Linux, MySQL, SQL Server, and Windows OS with strong troubleshooting capabilities.
• Experience with document-based databases like MongoDB is a plus.
• Familiarity with CI/CD pipeline setup using Harness and GitOps workflows with ArgoCD.
• Ability to develop automation scripts using Shell, Ansible, or Python.
• Self-motivated, detail-oriented, and capable of managing projects with minimal supervision.
• Strong analytical, problem-solving, and incident management skills.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

TransUnion Job Title

Developer, Development Ops