Infrastructure Engineer III

Job Description
You belong to the top echelon of talent in your field. At one of the world's most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role.
As an Infrastructure Engineer III at JPMorgan Chase within Commercial & Investment Bank Technology - Global Banking Production Engineering team, your role will involve playing a crucial part in driving infrastructure and operational excellence. In this position, you will be a key contributor to a high-performing team, dedicated to delivering innovative solutions and maintaining the robust infrastructure that supports our global banking operations. You will leverage your deep understanding of software, applications, and technical processes to enhance our DevOps and Site Reliability Engineering (SRE) practices. Your role will involve collaborating with cross-functional teams to design, implement, and optimize infrastructure solutions that meet the evolving needs of our business.
Job Responsibilities

• Utilize technical expertise and problem-solving skills to facilitate and accelerate the adoption of strategic technical programs.
• Lead projects or work streams focused on infrastructure engineering practices, including automation, capacity planning, resiliency, performance optimization, and security enhancements.
• Collaborate with internal service providers to develop solutions that reduce manual effort and support modern technology stacks.
• Develop innovative solutions for the design, development, and troubleshooting of moderately complex technical issues.
• Provide guidance on mitigation strategies considering the impact on upstream and downstream data and systems.
• Contribute to a team culture that values diversity, equity, inclusion, and respect.

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 3+ years applied experience
• Extensive expertise in one or more areas of infrastructure engineering, such as hardware, networking, databases, storage, deployment practices, integration, automation, scaling, resilience, performance, or security assessments.
• In-depth knowledge of a specific infrastructure technology and proficiency in scripting languages (e.g., Python, Ansible, Terraform).
• Strong understanding of cloud infrastructure and multiple cloud technologies, with the ability to operate in and migrate across both public and private clouds.
• Proficient in multiple infrastructure technologies with the operational skills to identify and resolve complex technical issues.
• Experience in capacity management, resiliency, and business continuity planning and execution.
• Solid knowledge of tools such as Splunk, Prometheus, and Grafana.

Preferred qualifications, capabilities, and skills

• Experience working in financial institutions, with a background in DevOps and Site Reliability Engineering.
• Proven ability to manage multiple service improvement programs and effectively prioritize workloads.
• Familiarity with multi-tiered application architecture and a successful track record in developing and implementing IT strategies and plans.
• Familiarity with agile development methodologies anddevelopment tools such as JIRA, GIT & Bitbucket

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.