Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth.
Trusted and loved by over 20,000+ customers across 100+ countries, Wati has established itself as the premier choice for businesses leveraging WhatsApp and other messaging channels to connect with customers on their platform of choice. In a world where real-time interactions drive growth, Wati's story is all about business growth through conversations.
At Wati, we believe that every conversation matters, whether it's engaging a first-time prospect, nurturing a qualified lead, or deepening relationships with loyal clients. We transform these conversations into opportunities for building relationships, and strong relationships lead to increased revenue.
Our Platform
The AI-native platform simplifies complex business operations by bringing all customer interactions under one intelligent roof. Designed for scalability and ease of use, our solution delivers a measurable ROI while adapting to businesses of all sizes, from emerging startups to established enterprises.
Our Backing & Partnerships
Wati is proudly backed by world-class investors including Tiger Global, Sequoia Capital, DST Global, and Shopify. As a Premium-tier Partner of Meta, Google, and WhatsApp, we maintain the highest standards of integration and platform excellence.
We're looking for a strategic and analytical lead to join the Revenue Strategy & Planning vertical within the Revenue Strategy & Operations org. This role acts as Wati's in-house consulting partner to GTM teams - driving strategic planning, forecasting, business performance reviews, and cross-functional alignment across Marketing, Sales, Customer Success, Partnerships, and Product. You will develop the frameworks, processes, and insights crucial for Wati's hyper-growth by fostering operational excellence and data-driven decisions.
1. Strategic & Annual Planning
- Lead development of the annual and quarterly operating plans (AOP & bridge plans) across GTM teams.
- Align cross-functional targets, resource capacity, and performance expectations.
- Drive end-to-end planning cycles from data gathering and modeling to executive alignment and review.
2. Forecasting & Business Reviews
- Build, manage, and evolve forecasting models to improve revenue predictability.
- Partner with Finance and Sales to maintain accurate short- and long-range forecasts.
- Standardize business review cadences (QBRs, MBRs) with clear KPIs and insights.
3. GTM Strategy & Alignment
- Translate company objectives into actionable GTM strategies across functions.
- Facilitate regional strategy alignment and prioritization with Marketing, CS, Partnerships, and Product.
- Enable data-driven decision making and proactive course correction through performance tracking and analytics.
4. Cross-Functional Enablement & Optimization
- Partner with Strategic Initiatives, RevTech, and Insights teams to execute cross-functional programs.
- Support strategic projects such as territory allocation, capacity planning, and rules of engagement.
- Build collaboration frameworks that enhance alignment across global and regional GTM teams.
5. Operational Excellence
- Drive continuous improvement in planning, forecasting, and business review processes.
- Institutionalize documentation, cadences, and templates that enable consistent, scalable operations.
- Contribute to the design of org-wide operational dashboards and governance models.
6. Collaboration & Influence
- Mentor and coach other associates, helping to build long-term functional expertise.
- Contribute to a culture of analytical rigor, collaboration, and accountability.
- Collaborate with other vertical leads to ensure seamless knowledge sharing and cross-functional impact.
Requirements
- 3-6 years of experience in Revenue Strategy, RevOps, Strategy Consulting, or Founder's Office roles.
- Proven ability to build and operationalize GTM and planning frameworks in high-growth SaaS environments.
- Strong business acumen with a structured, data-driven approach to problem solving.
- Excellent communication and stakeholder management skills across global teams.
- Proficiency in analytics and planning tools (e.g. Excel, PowerBI, or similar).
- Experience in defining and running operating cadences like AOPs, QBRs, and forecasting rhythms.
- Based in India - preferably Chennai or Bangalore.
