Saviynt Logo

Saviynt

Senior Technical Writer

Sorry, this job was removed at 07:06 p.m. (IST) on Tuesday, Oct 29, 2024
Be an Early Applicant
Hybrid
Bengaluru, Karnataka
Hybrid
Bengaluru, Karnataka

Saviynt is an identity authority platform built to power and protect the world at work. In a world of digital transformation, where organizations are faced with increasing cyber risk but cannot afford defensive measures to slow down progress, Saviynt’s Enterprise Identity Cloud gives customers unparalleled visibility, control and intelligence to better defend against threats while empowering users with right-time, right-level access to the digital technologies and tools they need to do their best work.


· Responsible for leading efforts that ensure high-quality documentation that contributes to the overall success of Saviynt product offerings.

· Closely work with product teams and ensure delivery of product documentation for all Saviynt products and solutions.

· Understand the technical writing process and possess the technical expertise to explain complex technical concepts.

· Create and maintain online help, user guides, API documentation, and other types of documentation.

· Possess good communication, leadership, and project planning skills.

· Demonstrate an expert-level proficiency in using documentation tools and standards.

· Demonstrate a thorough understanding of current trends in technical communication.

· Responsible for scoping documentation assignments, define customer requirements for documentation projects, and create documentation plans and schedules.

· Deliver to documentation releases on time.

· Possess strong problem-solving and organizational and project leadership skills to effectively track and manage assignments, including the ability to estimate, prioritize, and organize tasks effectively.

· Have strong commitment to teamwork and willingness to accept responsibility and accountability.

· Identify customers’ needs and gaps in our content and recommend new topics/forms of content.

· Work with the technical support team on customer feedback and solutions to improve product documentation for a better customer experience.

· Ensure all-around consistency in technical clarity, accuracy, grammar, consistent terminology, and style in documentation.

· Mentor and coach technical writers.


Experience

Minimum 10-15 years of technical writing experience in a product company

Strong PC skills including working knowledge of Microsoft Office, MadCap Flare, other publishing software, and screen capture tools.

Experience working on Identity and Access Management (IAM) (desirable)

Experience working with agile software development methodologies

Demonstrated experience in copy-editing and proofreading

 

Skills

Strong oral and written communication skills

Able to effectively communicate with product team members

Quickly able to learn new technology and industry trends

Able to multitask and switch priorities while meeting deadlines

Detail oriented and well organized

Able to work independently with minimal supervision

Team player with excellent interpersonal collaboration skills

Self-motivated, directed, and passionate

Effective time and self-management skills

Able to contribute to hiring and mentoring technical writers

 

Education/ Training Preferred

Bachelor’s Degree in English, Communications, Journalism, Information Design, or a related field

Certification in Technical Writing, Information Design, or a related area


If required for this role, you will:

- Complete security & privacy literacy and awareness training during onboarding and annually thereafter

- Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to):


> Data Classification, Retention & Handling Policy

> Incident Response Policy/Procedures

> Business Continuity/Disaster Recovery Policy/Procedures

> Mobile Device Policy

> Account Management Policy

> Access Control Policy

> Personnel Security Policy

> Privacy Policy


Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us!


Saviynt is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Similar Jobs

17 Hours Ago
Hybrid
Bengaluru, Karnataka, IND
Mid level
Mid level
Cloud • Marketing Tech • Professional Services • Social Impact • Software
As a Senior Technical Writer at Granicus, you will create and maintain user guides, how-to articles, release notes, and FAQs. Collaborating with product teams, you'll ensure documentation is accurate and high-quality. Responsibilities include editing other writers' work, creating visual aids, and compiling documentation data for analysis.
Top Skills: Html,Css,Javascript
5 Days Ago
Hybrid
Bengaluru, Karnataka, IND
Senior level
Senior level
Artificial Intelligence • Software
The Senior Technical Writer will develop and maintain product documentation, collaborate with engineering teams in an Agile environment, translate technical data into user-friendly content, and produce high-quality documentation such as user guides and training manuals. The role involves managing documentation production and contributing to best practices for SaaS products.
Top Skills: AIMlXML
11 Days Ago
Bengaluru, Karnataka, IND
Mid level
Mid level
Artificial Intelligence • Big Data • Cloud • Software
As a Technical Writer at Avathon, you will develop detailed documentation for their Asset Performance Management platform, focusing on functionality for renewable energy systems. You will collaborate with engineering teams to ensure precise hand-offs and create resources for both technical and non-technical audiences.

What you need to know about the Bengaluru Tech Scene

Dubbed the "Silicon Valley of India," Bengaluru has emerged as the nation's leading hub for information technology and a go-to destination for startups. Home to tech giants like ISRO, Infosys, Wipro and HAL, the city attracts and cultivates a rich pool of tech talent, supported by numerous educational and research institutions including the Indian Institute of Science, Bangalore Institute of Technology, and the International Institute of Information Technology.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account