Product Definition Analyst 4

The Functional / Business Analyst partners with Product, Technology, and Customer‑facing teams to translate business needs into clear, high‑quality functional solutions.
The role contributes to requirement analysis, functional design, validation, and ongoing production quality, while collaborating across teams to support successful delivery of Amadeus products.

• Apply relevant functional and/or technical experience while continuing to grow knowledge of the discipline and Amadeus business context.
• Follow established processes and contribute ideas that support better decisions, improved processes, and enhanced solutions.
• Work independently when appropriate while seeking guidance and support from the manager and team when needed.
• Contribute to continuous improvement and shared team goals.

Experience- 9 - 12 years

• Build, maintain, and share functional knowledge of processes, services, and end‑user products.
• Collaborate with Product Management to understand, clarify, and analyze business requirements.
• Estimate effort required for specification, documentation, and validation activities.

• Develop and maintain functional deliverables, including:
  • Feasibility studies
  • Solution overviews
  • Interface control documents
  • Functional and product specifications
• Deliver clear and structured functional walkthroughs to technical and non‑technical stakeholders.
• Collaborate with cross‑functional teams to identify system interactions and ensure functional compatibility.

• Contribute to defining and implementing the testing approach.
• Review test plans to ensure functional compliance and system quality.
• Maintain traceability between requirements, specifications, and test cases.
• Support production quality by investigating, validating, and prioritizing reported issues.

• Partner effectively with Product Management, Project Management, Development, Customer Services, Implementation, and Migration teams.
• Collaborate with customers during requirement clarification, functional reviews, testing, and implementation phases.

• Participate in agile ceremonies, team meetings, solution reviews, and continuous improvement activities.
• Contribute to a collaborative and knowledge‑sharing team environment.

The ideal candidate for this role will:

• Bring relevant functional or technical experience and demonstrate curiosity and willingness to learn.
• Enjoy collaborating with diverse, cross‑functional teams and communicating clearly with both technical and non‑technical stakeholders.
• Approach problem‑solving with an analytical, structured mindset while remaining adaptable to change.
• Be comfortable working independently while knowing when to seek guidance or support.
• Value teamwork, inclusivity, and continuous improvement.
• Show ownership, accountability, and a quality‑focused approach to delivery.

• Relevant experience in functional analysis, business analysis, or a related role.
• Strong analytical and structured problem‑solving skills.
• Clear written and verbal communication skills.
• Ability to work independently and collaboratively within cross‑functional teams.
• Willingness to continuously learn and adapt.

• Travel request and policy validation
• Booking processes (air, hotel, rail, car)
• Ticketing, changes, exchanges, and cancellations
• Post‑trip expense processing and reconciliation
• Familiarity with Online Booking Tools (OBTs)
• Awareness of GDS concepts (PNRs, fare rules, ticketing and exchanges)

• Expense claim lifecycle (creation to reimbursement)
• Pre‑trip and post‑trip policy enforcement
• Per diem and mileage handling
• VAT/GST concepts
• Multi‑currency and FX conversion
• Receipt management and OCR basics
• Corporate card reconciliation (lodge cards, virtual cards, personal cards)

• Opportunity to work on global‑scale products impacting customers and travelers worldwide.
• Collaborative and inclusive work environment that values different perspectives and ideas.
• Exposure to complex business domains within travel, expense, and enterprise systems.
• Continuous learning opportunities through:
  • On‑the‑job learning
  • Knowledge sharing
  • Skill development initiatives
• A culture that supports ownership, flexibility, and personal growth.
• The chance to work with experienced professionals across multiple disciplines and regions.