About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Open since May 2019, in the information technology capital of India, Four Seasons Hotel Bengaluru at Embassy ONE provides a preferred address for both business and leisure travellers, and the highly personalized, anticipatory service that Four Seasons guests expect and value around the world. Designed to reflect a sense of its location, the Hotel’s design merges nature and architecture in an homage to Bengaluru’s reputation as the Garden City. Four Seasons Hotel Bengaluru at Embassy ONE is located in one of the city’s most dynamic development that includes Four Seasons Private Residences, premium grade office space, sophisticated retail, dining and entertainment.
About the role
The Sales Manager will ensure that sales activities, top accounts and bookings are focused to yield maximum revenue per available room. You will work closely with the Director of Sales and will be responsible to respond to requests in a timely and efficient manner set forth by our core standards and will also be flexible in handling other duties related to the Sales department.
What will you do:
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Develop accounts (new and existing) by mapping specific business and buying tendencies. Include group profile for each meeting; maintain organized and professional plan for correspondence and follow up.
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Promote awareness to corporate, incentive and association markets via travel to respective regions in the country providing presentations and personal sales calls. Create and execute direct sales plan specific to market assignment.
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Promote local awareness through maintaining relationships with CVB’s and tourism authorities. Conduct tours of property to meeting planners and other potential customers while informing of all hotel/resort services available; entertain customers on property, during site inspections, pre-planning trips, and program operation when appropriate.
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Work closely with conference services and catering through execution of definite program; keep Director of Conference Services and Planning Committee promptly and fully informed of all problems or unusual matter so prompt corrective action can be taken where appropriate. Coordinate all sales related activity through the direction of director of sales; negotiate contract specifics to achieve maximum profitability while satisfying customer needs.
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Assist with all guest inquiries within the sales and marketing department, including assisting with high telephone volume and walk-in site inspections. Participate in hotel specific, local, and Four Seasons sponsored sales blitz, and telephone blitz activity.
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Promote and sell to group market in defined geographic region. Generate hotel awareness through direct phone sales; direct sales calls, tradeshows and networking groups. Work closely with sales and marketing team to solicit, sell and confirm group business required to meet budgeted sales goals.
What you bring
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4+ years experience working in hotels is considered an asset Strong ability to develop and implement effective sales strategies to meet business objectives.
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Bachelors Degree in a relevant field is considered an asset
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Ability to lead and motivate a sales team, fostering a high-performance culture and driving results.
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Ability to analyze sales data, market trends, and competitor activities to identify opportunities for growth.
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Strong Communication skills and an eye for attention to detail
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Good command over English Language
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Strong commitment to providing excellent customer service and ensuring guest satisfaction.
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Background in Luxury Resort and Hotel considered an asset
What we offer:
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Competitive Salary, wages, and a comprehensive benefits package
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Excellent Training and Development opportunities
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Comprehensive Insurance coverage for Hospitalization and Personal Accident
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Complimentary Dream Holidays at other Four Seasons Hotels and Resorts
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Complimentary Employee Meals
Learn more about what it is like to work at Four Seasons – Visit us:
http://jobs.fourseasons.com/careers
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
press.fourseasons.com/Bengaluru or check us out on facebook.com/FourSeasonsBengaluru/ and follow @FourSeasonsPR on Twitter.
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