Senior System Software Engineer (L4 Support)
This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2-3 days per week from an HPE office.
Who We Are:
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description:
In the HPE Hybrid Cloud, we lead the innovation agenda and technology roadmap for all of HPE. This includes managing the design, development, and product portfolio of our next-generation cloud platform, Green Lake. Working with customers, we help them reimagine their information technology needs to deliver a simple, consumable solution that helps them drive their business results. Join us redefine what’s next for you.
What you’ll do:
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Own resolution of customer problems by responding to Customer escalations in a timely manner, identify root cause, work with engineering to reproduce problem and help set priorities for engineering development.
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Review customer support documents to ensure proper messaging to customer.
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Review and evaluates design proposals for customer defects to ensure design will solve the documented customer problem.
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Provides domain-specific expertise and overall software systems leadership and perspective to cross-organization projects,
programs, and activities.
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Provides guidance and mentoring to less- experienced staff members.
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Troubleshoot and Debug system software programs for the storage system.
What you need to bring:
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- Bachelor's or Master's degree in Computer Science, Information Systems, or equivalent.
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Relevant 6-10 years of hands-on experience.
Knowledge and Skills:
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Knowledge of working with C++ in a Linux environment.
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Knowledge of working Storage subsystems
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Extensive experience with multiple software systems design tools and languages.
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Excellent analytical and problem-solving skills.
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Experience in the overall architecture of software systems for products and solutions.
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Excellent written and verbal communication skills; mastery of English and local language. Ability to effectively communicate product architectures, design proposals and negotiate options at senior management levels.
Additional Skills:
Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distributed Computing, Microservices Fluency, Full Stack Development, Security-First Mindset, Solutions Design, Testing & Automation, User Experience (UX)
What We Can Offer You:
Health & Wellbeing
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
Diversity, Inclusion & Belonging
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
Let's Stay Connected:
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Job:
Engineering
Job Level:
TCP_04
HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.
Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.
HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
Hewlett Packard Enterprise Bangalore, Karnataka, IND Office
24, SALARPURIA ARENA, HOSUR MAIN ROAD, Bangalore, Bangalore, India, 560030
