Senior Infrastructure Engineer - Data Center Management

About this role:
Wells Fargo is seeking a Senior Infrastructure Engineer - Data Center Management responsible for ensuring the reliability, efficiency, and compliance of our data center environments. This role blends strong technical engineering expertise with operational governance, site management, and cross-functional coordination. The engineer will drive site assessments, support site operations, maintain inventory accuracy, oversee physical infrastructure installations and operational / incident support, and ensure high-quality execution across multiple US-based data centers and colocation facilities.
This position is ideal for someone with deep data center engineering knowledge - spanning networking, cabling infrastructure, DCIM tooling, physical layouts, and break-fix capabilities - combined with a strong sense of ownership, operational rigor, and governance mindset.
In this role, you will:

• Lead or participate in high level technical concepts spanning technology and business
• Develop specifications for complex infrastructure systems, design and test solutions
• Contribute to the testing of business, application and technical infrastructure requirements
• Drive solutions to reduce recovery
• Review and analyze solutions for cloud security, secrets management and key rotations
• Design, code, test, debug and document programs using Agile development practices
• Design complex system upgrades
• Resolve troublesome trends as they develop
• Develop a long range plan designed to resolve problems and prevent them from recurring
• Direct the daily risk and control flow of operations, focusing on policies, procedures and work standards to ensure success
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

Required Qualifications:

• 4+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:
1. Data Center Operations & Engineering

• Drive engineering tasks in our global data centers, including hardware installation, racking/stacking, cable routing, labeling, and physical audits.
• Apply deep understanding of:
  • Networking hardware: switches, routers, optics, patch panels, cross-connects.
  • Cabling standards: copper and fiber (CAT6/6A, OM3/OM4/OS2), structured cabling best practices, color coding, cable management systems.
  • Rack design & physical layout: hot/cold aisle, power balancing, weight distribution, airflow optimization.
  • Break-fix support: first-level troubleshooting for compute, network, power strips/PDUs, cables, environmental sensors.
• Provide engineering input for new build activities, rack expansions, migrations, and lifecycle replacements.

2.Drive comprehensive site assessments covering:

• Physical security
• Asset management
• Media management
• Environmental hygiene
• Power/cooling efficiency

• Document findings, assign remediation actions, and ensure closure of all failures within defined SLA windows.
• Partner with Security & Risk to maintain remote access controls, including:
  • Badging compliance
  • Visitor logs
  • Camera health & coverage
  • Guard operations
  • ESOC coordination

3.Cross-Functional Collaboration

• Work closely with:
  • Network engineering teams
  • Server & virtualization teams
  • Storage teams
  • Capacity managers
  • Application owners
  • Data center site managers
  • Security & risk stakeholders
  • Third-party facility providers
• Serve as a technical point of contact for operational escalations and on-site issue resolution.
• Experience in a financial services or regulated enterprise

• Good Knowledge of:
  • Power systems (A/B power, PDUs, breakers)
  • Remote Hands / Smart Hands operations
  • Cabling, network and compute infrastructure
• Certifications such as:
  • ITIL, Network+, CCNA
• Experience overseeing or working with colocation vendors.

Job Expectations:

• Highly Technical: Deep hands-on expertise and comfort in data center engineering details.
• Operationally Disciplined: Strong governance, compliance, and documentation mindset.
• Detail-Focused: Ensures accuracy across inventory, layouts, cabling, and operational processes.
• Execution-Driven: Takes ownership end-to-end; closes issues, remediates risks, and delivers outcomes.
• Collaborative: Works seamlessly with multiple technology towers and external vendors.
• Proactive Problem Solver: Spots gaps before they become operational risks.