Senior Staff Software Field Applications Engineer

Posted 6 Days Ago
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Bangalore, Bengaluru Urban, Karnataka
7+ Years Experience
Manufacturing
The Role
Senior Staff Software Field Applications Engineer at Marvell, responsible for providing technical support to customers integrating Marvell products, troubleshooting and resolving issues, and collaborating with interdisciplinary teams to meet customer needs.
Summary Generated by Built In

About Marvell

Marvell’s semiconductor solutions are the essential building blocks of the data infrastructure that connects our world. Across enterprise, cloud and AI, automotive, and carrier architectures, our innovative technology is enabling new possibilities. 

At Marvell, you can affect the arc of individual lives, lift the trajectory of entire industries, and fuel the transformative potential of tomorrow. For those looking to make their mark on purposeful and enduring innovation, above and beyond fleeting trends, Marvell is a place to thrive, learn, and lead. 

Your Team, Your Impact

Field Application Engineering Team at Marvell India is the first point of contact for customer engineering issues. A growing team of highly skilled and motivated trouble shooters, they are responsible to support customers integrating Marvell products, helping them during the entire product cycle from pre-sale evaluations to design, bring up, production and post-production.

What You Can Expect

  • Driving and sustaining best-in-class technical support/engagements, and demonstrated success in helping technically to Win complex design opportunities.
  • Must be professional, detailed, customer-oriented, self-driven and able to collaborate with interdisciplinary teams to meet customer needs.
  • Should be able to work closely with customers on projects, own programs, troubleshoot, diagnose, and resolve customer reported issues in a timely manner to enable customer product launches.
  • Review customer schematics and layout. Hands-on bring-up and help debug of customer boards. Support customer lab/field trials. Demonstrate ability to understand customer application environment and provide insights on how Marvell products are leveraged.
  • Should strive to be a regional subject matter expert on Marvell Ethernet Phy portfolio.
  • Interface with other regional/WW FAE Team members, R&D teams and product management to escalate and resolve issues.
  • Own customer programs and support customer teams integrating Marvell products in their designs and assist them in board/software bring up.
  • Replicate issues using customer configurations in a lab environment for issue investigations.
  • Assist Sales team to win key designs by resolving pre-sales queries on Marvell Switching products.
  • Prepare and present technical demos and trainings for tradeshows and customers when necessary.
  • Author technical knowledge base articles for use by customers, other technical support personnel, and partners.
  • Travel to customer onsite locations would be required on need basis.

What We're Looking For

  • Bachelor’s degree and or/Master’s degree in computer science/Electronics/ Electrical Engineering or related fields and 6 - 10 years of software development background.
  • Should be Proficient in C and C++ language and possess very good debugging skills. Experience on Python is a plus.
  • Understanding Embedded Operating System concepts and prior experience in working on L1 drivers and L1(Phy) - L2(MAC) interoperability issues is desirable.
  • Knowledge of complex mixed signal IC, PHY, Optical Transceivers, SerDes, high-speed interface protocols/signaling and standards.
  • Strong influence and excellent interpersonal skills, coupled with ability to analyze, summarize, and communicate efficiently (written and verbal) in a multicultural environment.
  • Familiarity with high-speed PCB layout, signal integrity, board assembly, and manufacturing is a plus
  • Expertise on high-speed Copper and HSC/Opt ethernet interfaces including 10G /40G /100G/ 400G is preferred.
  • Having working experience with Macsec and PTP is a plus. Experience in Software development/validation of Networking products like L2/L3 Switches, Routers and other networking equipment is a plus.
  • Working knowledge of using lab equipment including high speed oscilloscopes, logic analyzers and traffic generators is desirable.
  • Knowledge/experience with Marvell Switching/Networking products is a plus.
  • Must possess strong communication and interpersonal skills. Previous experience in technical customer engineering role is a plus.
  • #LI-AB3


Additional Compensation and Benefit Elements

With competitive compensation and great benefits, you will enjoy our workstyle within an environment of shared collaboration, transparency, and inclusivity. We’re dedicated to giving our people the tools and resources they need to succeed in doing work that matters, and to grow and develop with us. For additional information on what it’s like to work at Marvell, visit our Careers page.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Top Skills

C
C++
Python
The Company
Bengaluru
7,984 Employees
On-site Workplace

What We Do

We believe that infrastructure powers progress. That execution is as essential as innovation. That better collaboration builds better technology. At Marvell, We go all in with you.

Focused and determined, we unite behind your goals as our own. We leverage our unrivaled portfolio of infrastructure technology to identify the best solution for your unique needs. And we sit shoulder-to-shoulder with your teams to build it. Agile in our thinking, and our partnerships, we look for unexpected connections that deliver a competitive edge and reveal new opportunities. At Marvell, we’re driven by the belief that how we do things matters just as much as what we do. Because, with a foundation built on partnership, anything is possible

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