About the role:
We are seeking a highly organized and analytical Sr. Technical Program Manager to support our Research & Development (R&D) team. This is an individual contributor role and will work closely with the leadership team to manage cross-functional technical projects, optimise operational processes.
The role requires strong knowledge of software development methodologies, cloud technologies, excellent communication, collaboration and interpersonal skills.
What You'll Do:
Project Management
Drive engineering programs and releases from idea to delivery to deployment
Shall be responsible for defining the program governance
Champion long-term, scalable processes that support the growing needs of our company
Drive end to end delivery across CI/CD, Release Testing & Performance, Application Security, Production Operations, Production Engineering and SRE.
Lead system driven Observability and Reliability programs across multiple verticals with monolithic and microservices architectures.
Establish KPI framework for Quality, Speed, MTTD and MTTR to improve predictable releases, Platform availability and Uptime.
Drive the prioritization, scope, and schedule of product activities, working closely with architects and engineering leads
Experience in managing challenging stakeholders and provide regular executive reports on program performance to senior management
Go-to-person for all Project related information
Collaboration With Leadership
Serve as a key partner to the R&D leadership team by providing regular updates.
Support leadership in prioritizing R&D projects and aligning resources with strategic goals.
Prepare and share weekly status report and provide visibility to leadership
Cross-Functional Operations & Reviews
Lead and conduct operational reviews, ensuring alignment across cross-functional teams.
Host and facilitate critical cross-functional meetings to drive decision-making and ensure smooth execution of R&D projects.
Drive process improvements and share best practices across the organization.
What You'll Bring:
Bachelor’s/Master degree in Computer Science, Business Administration or a related field. MBA or advanced degree is a plus.
12+years experience and above in project management, operations, preferably within an R&D or technology-driven environment.
Strong program management and leadership experience, with ability to influence at all levels.
Strong understanding of cloud computing, SaaS business models, and software development methodologies and lifecycle.
Proficiency with data analysis tools such as Google sheets, Excel, Tableau, Power BI, or similar.
Excellent communication, interpersonal, and teamwork skills with the ability to conduct operational reviews and host critical cross-functional meetings.
Strong organizational skills and attention to detail.
Ability to manage multiple priorities and projects in a fast-paced environment.
Preferred Skills:
Familiarity with R&D processes and product development cycles including Cloud Infrastructure, AI/ML Data modeling and DevOps.
Experience working in a fast-moving environment at a Cloud Software organization
Demonstrated ability to lead operational improvements and drive efficiency gains.
Oversee multiple technical initiatives that streamline internal operations, ensuring they align with business goals.
Hybrid Work at ThoughtSpot:
This office-assigned role is available as a hybrid position. Spotters assigned to an office are encouraged to experience the energy of their local office with an in-office requirement of at least three days per week. This approach balances the benefits of in-person collaboration and peer learning with the flexibility needed by individuals and teams.
What makes ThoughtSpot a great place to work?
ThoughtSpot is the experience layer of the modern data stack, leading the industry with our AI-powered analytics and natural language search. We hire people with unique identities, backgrounds, and perspectives—this balance-for-the-better philosophy is key to our success. When paired with our culture of Selfless Excellence and our drive for continuous improvement (2% done), ThoughtSpot cultivates a respectful culture that pushes norms to create world-class products. If you’re excited by the opportunity to work with some of the brightest minds in the business and make your mark on a truly innovative company, we invite you to read more about our mission, and apply to the role that’s right for you.
ThoughtSpot for All
Building a diverse and inclusive team isn't just the right thing to do for our people, it's the right thing to do for our business. We know we can’t solve complex data problems with a single perspective. It takes many voices, experiences, and areas of expertise to deliver the innovative solutions our customers need. At ThoughtSpot, we continually celebrate the diverse communities that individuals cultivate to empower every Spotter to bring their whole authentic self to work. We’re committed to being real and continuously learning when it comes to equality, equity, and creating space for underrepresented groups to thrive. Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.
