SEO, Content and Social Media Marketing (Operations)

Posted 7 Days Ago
Bengaluru, Karnataka
1-3 Years Experience
Fintech • Payments • Financial Services
The Role
Implement SEO, Content and Social Media campaigns, create engaging content for social media and blog, work with external agencies, monitor and report feedback, coordinate with other teams, build relationships with customers and professionals, stay up-to-date with digital trends.
Summary Generated by Built In

Location: Bengaluru, India

Transak, a leading web3 payments and onboarding infrastructure provider, is on the lookout for someone for its SEO, Content and Social Media Marketing operations to join our fast-paced team. This is a unique opportunity to be part of a dynamic, rapidly growing, Series A funded company in the exciting blockchain and cryptocurrency industry. Transak's trusted by major brands such as MetaMask, Coinbase Wallet, Splinterlands, and AAVE and is backed by prominent VCs like Animoca Brands, UOB Venture Management, Woodstock Fund, CreditEase Fintech Investment Fund, SBI Ven Capital, and Third Kind Venture Capital.

In this role, you will be micro-managing the related operational tasks. You will implement social media and communication campaigns in line with marketing strategies, provide engaging content for our social media accounts, website, blog and other content avenues.

Key Responsibilities

  • Implement SEO, Content and Social Media campaigns that align with marketing strategies
  • Create engaging content (text, image, and video) for our social media accounts and blog
  • Work with external agencies for timely execution of various marketing strategies
  • Respond to comments and customer queries promptly
  • Monitor and report on feedback and online reviews
  • Coordinate with Marketing, PR, and Communications teams to ensure brand consistency
  • Liaise with Development and Sales departments to stay updated on new products and features
  • Build relationships with customers, potential customers, industry professionals, and journalists
  • Stay up-to-date with digital technology trends

Requirements and Skills

  • Proven work experience as a content marketer
  • Experience launching community initiatives (e.g., building an online forum, launching an ambassador program, creating an event series, and writing an email newsletter)
  • Ability to identify and track relevant community metrics (e.g., repeat attendance at events)
  • Ability to make design judgement calls basis company's brand guidelines
    • Skill to operate with designing tools is a plus
  • Excellent verbal and written communication skills.
  • Hands-on experience with social media management for brands
  • Ability to interpret website traffic and online customer engagement metrics
  • Knowledge of online marketing and marketing channels
  • Attention to detail and ability to multitask
  • Bachelors degree in Marketing, Technology or relevant field
The Company
Miami, Florida
90 Employees
On-site Workplace
Year Founded: 2019

What We Do

Transak is a leading Web3 onboarding infrastructure provider. Its API-driven solutions enable web3 platforms to onboard users to 180+ crypto assets from 160+ countries, abstracting away the complexity of user KYC, risk monitoring & compliance, payment methods and customer support. Transak's On/Off-Ramp widget can be integrated into an app in just a few lines of code. Transak is backed by top VCs, including Consensys, Animoca Brands and graduated from the Tachyon accelerator program

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