Owns performance management, employee engagement, culture, people operations, HR processes, HRMS administration, learning and development, and HR analytics. Partners with leadership and managers on employee matters, performance reviews, conflict resolution, career development, and organizational improvement. Maintains employee records, builds HR dashboards, improves lifecycle processes, and supports a high-growth startup environment.
Attendance and leave management
Requirements Must have
- Track daily attendance, late marks, work-from-home and on-duty requests in Zoho People.
- Approve or route leave requests and keep every employee's leave balance accurate.
- Close attendance each month and share a clean attendance and leave report for payroll by the cut-off date.
- Follow up on missed punches, unapproved absences and regularisation requests.
- Act as the first point of contact for employee HR queries and resolve them within agreed timelines.
- Run onboarding: joining paperwork, document collection, Zoho People profile set-up and the induction schedule.
- Run exits: resignation tracking, exit checklist, clearances, full-and-final inputs and exit documents.
- Maintain the employee master data: personal details, bank details, PAN, Aadhaar, UAN and emergency contacts.
- Prepare HR MIS reports: headcount, joiners, leavers and attrition.
- Keep the company org chart current in Zoho People: reporting lines, designations, departments and locations.
- Update it within 2 working days of any joining, exit, promotion, transfer or team change.
- Share the updated org chart with management every month.
- Register new joiners on the EPFO portal, generate or link their UAN and complete KYC.
- File the monthly PF ECR (electronic challan cum return) and pay contributions on time.
- Handle PF transfers, withdrawals and nominee updates for employees.
- Enrol and remove employees on the group health insurance (GMC) and group accident cover (GPA) policy within the insurer's window.
- Help employees with insurance cards, claims and reimbursement follow-ups.
- Run ESIC registration and monthly filing for eligible employees, if applicable.
- Prepare the monthly payroll inputs: attendance, leave without pay, new joiners, exits, salary revisions, bonuses and deductions.
- Coordinate with Finance or the payroll vendor to process salaries, and check the payroll register before release.
- Ensure statutory deductions (PF, ESIC, professional tax, TDS) are correct.
- Publish payslips, and handle salary queries and corrections.
- Process full-and-final settlements for exiting employees.
- Collect investment declarations and proofs for TDS each year.
- Keep the HR policy handbook current: leave, attendance, working hours, travel, reimbursement, code of conduct and POSH.
- Publish policies on Zoho People and collect employee acknowledgements.
- Draft new or revised policies with the HR Manager and communicate changes to all employees.
- Administer Zoho People: employee profiles, leave types, attendance rules, shifts, holiday calendars and approval workflows.
- Run the appraisal cycle in Zoho People: set up forms, track completion and share the results.
- Manage user access and roles, and pull reports for management.
- Keep the system in sync with payroll and the org chart.
- Start BGV for every new joiner with the verification vendor: employment, education, address, identity and criminal checks.
- Track each case to closure and escalate any discrepancy to the HR Manager.
- Store BGV reports and consent forms in the employee's OneDrive folder.
Requirements Must have
- 5+ years in HR operations, owning monthly payroll inputs, PF filing and employee records end to end.
- Graduate in any discipline; an MBA/PGDM in HR is preferred.
- Hands-on experience administering Zoho People: attendance, leave, workflows, appraisals and reports.
- Strong working knowledge of Indian labour compliance: PF, ESIC, professional tax, gratuity, group insurance and the basics of TDS.
- Experience running background verification with an outside vendor.
- Experience setting up and maintaining a shared HR document library (OneDrive or SharePoint) with clear naming and access control.
- Strong Excel or Google Sheets skills: lookups, pivots and data checks.
- High accuracy and strict confidentiality with salary and personal data.
- Clear written and spoken English for employee communication, letters and policies.
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