Get to know Okta
Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.
At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.
Join our team! We’re building a world where Identity belongs to you.
Core Responsibilities
- Content Experience Strategy: Partner with Engineering and Product leadership to define the roadmap for how developers consume, navigate, and interact with technical documentation. You will set the design standards for the information architecture and UX patterns that make complex content accessible.
- Auth0 Content Integration UX: Design the structural framework and interaction models for how authentication documentation is discovered, filtered, and consumed across our platform—from in-app contextual help to comprehensive guides.
- API Explorer & Library Interfaces: Create intuitive navigation systems, search paradigms, and interactive UI patterns that help developers quickly find, test, and understand API endpoints and code samples.
- Onboarding Content Architecture:Map content delivery systems and progressive disclosure patterns that surface the right information at the right time throughout the developer journey.
- Cross-Functional Bridge: Act as the connector between content teams, support engineering, and product, ensuring that our documentation UX serves discoverability, comprehension, and self-service success.
Requirements
- 6-8 years of experience in Product Design, with a significant portion dedicated to B2B Enterprise, SaaS, or Complex Tools.
- Technical Fluency: You don't need to code, but you must understand REST/GraphQL concepts, JSON structures, and the developer's mental model.
- Systemic Thinking: Proven ability to simplify complex, high-data environments. You should be as comfortable in a flowchart as you are in Figma.
- Leadership and alignment: Experience mentoring senior designers and influencing product strategy at the executive level.
- WCAG Compliance: Advanced knowledge of accessibility standards for high-density data and complex UI.
- AI Literacy: Practical experience or experimentation done designing for AI/ML features, including prompt patterns and ethical UI considerations.
- Strategic Influence: Strong ability to advocate for user needs and navigate organizational friction to improve product quality.
- Portfolio: Must showcase examples of "heavy lifting"—projects involving complex workflows, data density, or technical platforms (e.g., AWS/GCP consoles, Fintech APIs, CRM, Insurance or DevOps tools).
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What you can look forward to as a Full-Time Okta employee!
- Amazing Benefits
- Making Social Impact
- Developing Talent and Fostering Connection + Community at Okta
Some roles may require travel to one of our office locations for in-person onboarding.
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.
Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.
