The Supplier Support Analyst-I provides advanced administrative support for Supplier Management within the Corporate Supply Chain Services organization. These duties can vary within the department. Serves in a supportive role for Deltek Costpoint vendor management and MRO/Supplier Management System.
Principal Accountabilities
(Typical duties include the following, although specific duties vary by assignment or contract.)
• Review supplier onboarding documentation and perform input into Deltek Costpoint vendor master for new suppliers and for changes to existing suppliers as per the SLA.
• Review Supplier Documents in Supplier Management System (SMS) for compliance and approval
• Provide support for suppliers/procurement personnel on SMS questions/clarifications.
• Provide SMS technical support: SMS User, Supplier Access, Create User Accounts, PO acknowledgement, Late Line, Online RFQ, Password Resets, etc.
• Review Supplier On-boarding process: Initiate Temp ID’s in Supplier Registration, Document approvals/rejections, tracking of non-standard document approvals, final approval requests, creation of supplier accounts/contacts
• Monitor and resolve inquiries submitted through the Supplier Management Support Inbox
• Support SMS improvement collaboration
• Submit Supplier Communications and Coordinate responses as applicable
• Escalate and analyze identified issues and concerns to the Team Lead for timely resolution
• Maintain central vendor file database and assist in obtaining supplier information.
• Process daily and weekly reports as required.
• Perform other duties as assigned.
Knowledge & Skills
• Ability to read, write and communicate effectively in English.
• Ability to develop and maintain excellent customer relationships.
• Knowledge in the various functional areas of supply chain and or Vendor Master is preferred.
• Experience working directly with suppliers preferred.
• Experience in Deltek Costpoint vendor master required.
• Knowledge of the Federal Acquisition Regulation (FAR) and government property accountability procedures preferred.
• Proficient in Microsoft Word, Excel, and Outlook software.
• Ability to organize and prioritize multiple work assignments and work well under pressure.
• Additional knowledge/skills may be required depending on assignment.
Experience & Education
• Bachelor’s degree in accounting, business, or associated discipline.
• Two (2) or more years’ administrative experience in supplier support, procurement environment or related area.
Physical Requirements/Working Environment
• Generally works in a normal office environment.
• Ability to work various shifts which may include evening and weekend hours.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, gender identity, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal EEO laws and supplemental language at EEO including Disability/Protected Veterans and Labor Laws Posters.
