The technical writer is responsible for creating clear and concise technical documentation, including user manuals and specifications, by collaborating with subject matter experts and conducting research. They ensure accuracy, clarity, and compliance with customer requirements.
Job Summary:
The technical writer is responsible for creating technical documentation that communicates complex and technical information in a clear and concise manner.
With a strong background in technical writing, excellent communication skills, and the ability to understand and interpret complex technical information, the technical writer will be responsible for creating a variety of documentation, including user manuals, technical specifications, process documentation, and training materials.
Responsibilities:
- As part of the project delivery team, conduct continuous research to gather all necessary information for the documentation.
- Work closely with subject matter experts (SME’s) to gather information and clarify technical details.
- Compile, write and edit technical documents, ensuring accuracy, clarity, and consistency in compliance with customer specifications and expectations.
- Develop various types of documentation, such as user manuals, installation guides, technical specifications, process documentation, training material and operation and maintenance procedures.
- Understand the needs and knowledge level of the target audience and tailor the content accordingly.
- Review and edit existing documentation for accuracy, relevance, and consistency.
- Format documents appropriately and ensure consistency in style, layout, branding, and compliance with customer requirements.
- Maintain version control of documents and ensure they are up to date.
- Ensure best practices are being established and continuously improved following lessons learned processes.
Qualification and Skills:
- Bachelor's degree in English, Technical Writing, Computer Science, Engineering, or related field.
- Proven experience as a technical writer, preferably in a technology-driven industry.
- Proficiency in using a range of documentation tools such as Microsoft office suite, Adobe etc.
- Strong analytical and research skills.
- Excellent writing and editing skills, with a keen eye for detail.
- Familiarity with markup languages such as XML or HTML is a plus.
- Ability to work independently and collaboratively in a fast-paced environment.
- Experience with version control systems and documentation management tools is desirable.
Top Skills
HTML
XML
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