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Research, diagnose, troubleshoot, and resolve customer issues, evolve support processes, collaborate with other teams to enhance customer experience. Requires 3+ years of experience in QA/Automation testing, proficiency in HTML, CSS, JavaScript, Chrome dev tools, and knowledge of ticketing systems like Salesforce and Jira.
Perform manual and exploratory testing of the mabl test automation platform, provide feedback for product enhancements, collaborate with quality engineers and software developers, analyze and report test results, improve test data, work fully remote with US Eastern Time overlap