Manage and support Ericsson ENM/ENIQ network management systems, troubleshoot, and maintain network infrastructure while collaborating with cross-functional teams.
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About this opportunity
We are hiring a Senior NMS/OSS Engineer to manage and support network management systems, primarily Ericsson ENM/ENIQ, along with the associated infrastructure. You will work with cross-functional teams and vendors to ensure optimal availability, performance, and reliability. This role may require on-call or shift participation.
You will bring
• Proven hands-on experience with Ericsson ENM/ENIQ v23+ (rack-mounted/blade). • Strong troubleshooting, scripting (Unix/Shell/Python), and database skills (Sybase IQ, Vertica, PostgreSQL). • Expertise in Linux (RHEL/CentOS) and Windows Server administration. • Knowledge of OSS northbound interfaces, LDAP, BIND, PKI, IDAM, TBAC/RBAC. • Hardware (HP rack/blade), virtualization (VMware, vSphere), basic network and storage troubleshooting. • Good communication, coordination, and documentation abilities.
What you will do
• Deploy, configure and maintain Ericsson ENM/ENIQ (rack-mounted and blade deployments). • Administer and troubleshoot the NMS/OSS stack, including northbound interfaces to other OSS/element management tools. • Manage and maintain server, virtualization and storage infrastructure that supports NMS/OSS systems. • Perform OS and database administration tasks, run SQL queries and manage DBMS-related issues. • Implement patches, upgrades and package deployments for ENM/ENIQ and related components. • Create and maintain monitoring, backup, and recovery procedures; perform regular health checks and capacity planning. • Develop and maintain automation scripts, operational runbooks and system documentation. • Troubleshoot network, signaling and integration issues; liaise with vendors (Ericsson, Anritsu, Adva, etc.) as required. • Support reporting and analytics flows (SAP BO, Tableau) where applicable. • Participate in incident management, root cause analysis and continuous improvement initiatives.
Key Qualification
• Degree in Computer Science, Information Technology, Electronics, Telecommunications or equivalent practical experience. • Proven experience in NMS/OSS administration, network integration and troubleshooting in carrier or large enterprise environments.
About this opportunity
We are hiring a Senior NMS/OSS Engineer to manage and support network management systems, primarily Ericsson ENM/ENIQ, along with the associated infrastructure. You will work with cross-functional teams and vendors to ensure optimal availability, performance, and reliability. This role may require on-call or shift participation.
You will bring
• Proven hands-on experience with Ericsson ENM/ENIQ v23+ (rack-mounted/blade). • Strong troubleshooting, scripting (Unix/Shell/Python), and database skills (Sybase IQ, Vertica, PostgreSQL). • Expertise in Linux (RHEL/CentOS) and Windows Server administration. • Knowledge of OSS northbound interfaces, LDAP, BIND, PKI, IDAM, TBAC/RBAC. • Hardware (HP rack/blade), virtualization (VMware, vSphere), basic network and storage troubleshooting. • Good communication, coordination, and documentation abilities.
What you will do
• Deploy, configure and maintain Ericsson ENM/ENIQ (rack-mounted and blade deployments). • Administer and troubleshoot the NMS/OSS stack, including northbound interfaces to other OSS/element management tools. • Manage and maintain server, virtualization and storage infrastructure that supports NMS/OSS systems. • Perform OS and database administration tasks, run SQL queries and manage DBMS-related issues. • Implement patches, upgrades and package deployments for ENM/ENIQ and related components. • Create and maintain monitoring, backup, and recovery procedures; perform regular health checks and capacity planning. • Develop and maintain automation scripts, operational runbooks and system documentation. • Troubleshoot network, signaling and integration issues; liaise with vendors (Ericsson, Anritsu, Adva, etc.) as required. • Support reporting and analytics flows (SAP BO, Tableau) where applicable. • Participate in incident management, root cause analysis and continuous improvement initiatives.
Key Qualification
• Degree in Computer Science, Information Technology, Electronics, Telecommunications or equivalent practical experience. • Proven experience in NMS/OSS administration, network integration and troubleshooting in carrier or large enterprise environments.
Ericsson Bengaluru, Karnataka, IND Office
Ericsson Bengaluru Hub Office
Major tech campus on the Outer Ring Road with offices, food courts and services inside the park. Close to key residential areas, though busy, it’s central to Bengaluru’s tech ecosystem.
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