Define and document product requirements and functional designs, collaborate with Product and Development teams, support validation and testing, manage stakeholder relationships, contribute to product promotion and post‑launch adoption, and drive continuous improvement across the product lifecycle.
Job Title
Common accountabilities
- Apply advanced knowledge in your area of expertise and share guidance with colleagues across experience levels.
- Contribute to decision‑making by identifying dependencies and considering impacts in complex scenarios.
- Support team commitments by proposing process improvements and collaborating on cross‑functional initiatives.
- Work independently within a defined plan and seek guidance when facing complex or unfamiliar situations.
- Help create a collaborative and inclusive team culture through clear communication and shared problem‑solving.
- Build, maintain and share a clear understanding of processes, services and end‑user product usage.
- Collaborate with Product Management to analyze business requirements.
- Translate business needs into product concepts or enhancements.
- Estimate the scope of specification and validation activities.
- Support stakeholders in preparing requirements so they are ready for development.
- Prepare key documentation, such as feasibility assessments, solution overviews, interface documents and product specifications.
- Facilitate functional walkthroughs with relevant stakeholders.
- Collaborate across teams to identify interactions with other Amadeus applications and ensure compatibility.
- Communicate design decisions clearly to technical and non‑technical audiences.
- Contribute to a shared understanding of solutions throughout the design lifecycle.
- Contribute to the test strategy and review test plans to support functional and system integrity.
- Support traceability between tests and specifications.
- Investigate, validate and prioritize reported incidents to help maintain production integrity.
- Collaborate closely with stakeholders during validation phases.
- Document findings and share learnings to support continuous improvement.
- Collaborate with Product Management, Project Management, Customer Services, Implementation, Migration and Development teams.
- Communicate clearly and respectfully with customers throughout requirements, design, testing and implementation phases.
- Support coordination across internal and external teams to achieve shared outcomes.
- Ensure timely and transparent updates on project progress.
- Build positive relationships that foster cooperation and trust.
- Support product feature definition and contribute to Requests for Proposal (RFP) and Requests for Information (RFI).
- Share content for product documentation, sales tools and communication materials.
- Deliver presentations, demonstrations and knowledge‑sharing sessions to customers and internal teams.
- Contribute to the preparation of key events to support successful product launches.
- Engage in post‑launch activities to help teams adopt new features effectively.
- Participate in Agile forums, team meetings and solution assessment discussions.
- Support team collaboration by sharing updates and insights.
- Contribute to continuous improvement initiatives.
- Promote an inclusive and respectful team culture.
- Engage actively in knowledge‑sharing across the team.
Diversity & Inclusion
Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.
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