Top Customer Support Jobs in Bengaluru, KA
Customer Experience Executive at Probe CX requiring Senior High School graduate with 6 months BPO related industry experience. Desired skills include MS Office and Google Suite proficiency. On-site work location at Eastwood City.
Ensure top-class customer experience by resolving tickets within defined SLAs, minimizing escalations, and collaborating with Product and Engineering teams. Build a culture of quality by demonstrating strong product understanding and customer empathy. Set up systems and processes to address enterprise customers and optimize team performance.
Associate L1 Tech Support position at Re:Sources, providing technical support in a 24/7 environment. Responsibilities include resolving customer issues, troubleshooting system problems, documenting technical knowledge, and ensuring client IT systems functionality.
As a Digital Touch Success Specialist, you will facilitate specific customer outcomes through data-informed customer interactions. You will collaborate across various departments to generate value, improve customer retention, and maximize satisfaction for each customer interaction.
As a Customer Success Associate for Satoshi at FalconX, you will be the primary point of contact for valued customers, responsible for building relationships, understanding business needs, and driving adoption of genAI crypto SaaS product.
The Desktop Support Specialist I role is responsible for providing the Astreya user experience, managing hardware and accessory deployment, conference room maintenance, and user setup. This role supports over 70,000 staff globally and is an introductory role to IT services.
Provide support and issue resolution to clients through live chat, phone calls, and email in English, Uzbek, and Russian. Escalate issues, update client statuses, verify documents, and achieve quarterly targets. Attend company seminars and meetings. Bachelor's degree in business administration required.
Facilitate specific customer outcomes through data-informed customer interactions. Collaborate with various departments to maximize customer satisfaction. Analyze customer data to promote engagement and improve customer retention.
Customer Success Engineering role providing technical advice and assistance to Kentik customers in the APAC region. Responsibilities include troubleshooting technical issues, collaborating with internal teams, and ensuring customers get maximum value from the Kentik platform.
Develop and implement a scalable digital customer success program, early warning system, and digital interactions to address customer needs and drive efficiencies. Analyze trends, automate processes, and enhance customer engagement through data-driven strategies.
Operational support for customer success managers, onboarding support, renewal operations, customer data management. Partnering with K-12 schools across the U.S. to enhance the educational journey and achieve strategic goals.
Contentstack is looking for a Customer Success Engineer I Tier 1 to provide initial troubleshooting, issue resolution, and exceptional customer support. Responsibilities include handling customer queries, escalating complex issues, and maintaining effective communication with internal teams and clients. The ideal candidate should have strong problem-solving skills, a passion for customer success, and the ability to work in a fast-paced environment.
As a Customer Support Engineer at Prophecy, you will troubleshoot and resolve complex customer issues related to the Prophecy IDE, provide best practices guidance, and ensure timely resolution of customer issues. You will also be involved in customer advocacy, documentation maintenance, and team coaching.
Customer Success Engineer responsible for onboarding new customers, ensuring successful adoption of the platform, and collaborating with internal teams. Key responsibilities include strategic customer engagement, product adoption, data management, exceptional customer experience, cross-functional collaboration, training, and technical implementation.
Sun Life Financial is seeking Client Care Representatives to provide outstanding customer service and support in a fast-paced environment. Responsibilities include handling telephone inquiries, engaging in chat sessions with customers, resolving issues effectively, and promoting Sun Life products. Ideal candidates should have 5-6 years of experience, with at least 1 year in a call center, excellent communication skills, and the ability to multitask in a high-pressure setting.
Customer Success Executive at Plum, responsible for providing exceptional customer support, addressing queries, coordinating with insurance partners, and ensuring 100% customer retention. Requires great command of English and 2 years of customer service experience.
The Customer Success role at Zamp is pivotal in building lasting relationships with clients, driving user adoption, and ensuring customer satisfaction and retention. Responsibilities include onboarding customers, maintaining customer satisfaction, providing technical support, proactive customer engagement, and cross-functional collaboration.
Responsible for supporting customers, enriching documentation, driving campaigns, onboarding new customers, collaborating with sales and support, and collecting customer feedback. Must have customer-facing experience, empathy, passion for technology, and excellent presentation and organizational skills.
As a Client Care Representative, you will handle telephone calls and chat sessions with customers, assess their needs, resolve issues, and provide superior customer service. Minimum 1-year call center experience required. Fluent in English with strong communication and problem-solving skills. Must be customer-centric and capable of multitasking in a fast-paced environment.
Senior Customer Success Engineers provide enterprise level technical support to customers via phone, web, email, and chat. They deliver effective solutions to both technical and non-technical end users, supporting a wide range of technologies and cloud deployments.
Bugcrowd is seeking a Customer Success Specialist to join their team. The specialist will work with SMB customers throughout the customer lifecycle, providing technical guidance and ensuring the success of Bugcrowd programs. Responsibilities include resolving submissions queues, supporting client issues, managing client expectations, documenting interactions, collecting feedback, and advocating for customers.
Postman is seeking a Customer Operations Support Specialist to manage support tickets, resolve customer issues, work with various internal teams, and ensure customer satisfaction. The role involves pre-sales support, handling payments, and participating in a global coverage plan. Requires 2-3 years of experience in SaaS customer support, familiarity with support platforms, technical aptitude, and excellent communication skills.
The Partner Success ICAM at Trellix is responsible for building and maintaining relationships with resellers and distributors in the APAC region to drive renewals. The role involves overseeing the renewal process, working with sales and channel partners, and identifying risks for renewals.
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