Top Customer Support Jobs in Bengaluru

Provide frontline support for enterprise customers via calls, email, and chat; manage onboarding, record communications, coordinate internal teams to resolve issues, and support invoice processing, reconciliation, and GST reclaim workflows while ensuring high customer satisfaction.

Provide first-level support via chat/email/call, troubleshoot and resolve customer issues, escalate when needed, document tickets and customer data, follow up to resolution, recommend process improvements, and maintain help-desk knowledge.

Serve as first point of contact for MyAdvice clients, resolving high-volume tickets via phone, email, and ticketing system. Perform simple website/CMS updates, guide clients through platform features, triage and escalate complex issues, and document interactions. Maintain high throughput and quality, leverage AI tools to improve efficiency, and collaborate with internal teams to ensure strong CSAT and accurate escalation.

As a Customer Support Representative, you'll assist parents via video calls, troubleshoot technical issues, answer program questions, and ensure reliable support coverage.

Provide technical support to customers on AI solutions, resolve complex issues, collaborate with teams, and improve product offerings.

The Technical Customer Support Engineer will assist customers globally through communication channels, provide technical guidance, document solutions, and collaborate with internal teams to improve customer experience.

Lead and manage the support team to ensure timely resolution of customer tickets, maintain SLAs and CSAT, handle escalations, collaborate with product and engineering, drive process improvements, create documentation/self-service resources, and coach agents to improve performance.

The Customer Support Engineer will resolve technical challenges for customers involving AI solutions, collaborating with internal teams to improve offerings and ensure customer satisfaction.