Top Customer Support Jobs in Bengaluru, KA
Customer Support Specialist providing first level assistance to eClinical Solutions’ elluminate clients, resolving technical issues, documenting problems, and ensuring customer satisfaction with support process.
As a Customer Support Specialist at NAVEX, you will be responsible for managing customer support tickets, calls, and emails, providing technical support, documenting issues and resolutions, educating internal teams and customers, and enhancing program awareness. This role requires 2+ years of experience in customer service and software support, proficiency in Windows, Microsoft Office, CRM (Salesforce preferred), and training experience.
As a Customer Support Specialist at Bottomline, you will be responsible for delivering comprehensive support to customers with complex issues, questions, and projects. You'll need outstanding customer delight skills, a passion for problem-solving, technology, and helping others, and the ability to promote high customer satisfaction.
As a Customer Support Representative, you will deliver exceptional customer service by addressing user inquiries, troubleshooting technical issues, and providing guidance on the company's software platform via phone, email, and chat. You will ensure seamless customer experiences, drive product adoption, and contribute to customer satisfaction and retention.
Seeking a skilled Customer Support Manager to lead the customer support team, ensuring prompt and effective assistance for inquiries and technical issues. Responsibilities include overseeing daily operations, developing support policies, training and mentoring team members, monitoring performance metrics, resolving escalated issues, and collaborating with other departments for customer satisfaction.
The Operational Support Specialist at Adyen provides first-line support to merchants worldwide, troubleshoots technical and administrative issues, and collaborates with various teams to enhance customer experience. This mid-level position involves managing support tickets, optimizing processes, and advocating for product improvements.
Join Nexthink as a Technical Premium Support Specialist to provide Level 1 and Level 2 support for premium customers, troubleshoot technical issues, coordinate escalations, and maintain strong customer relationships. Minimum 5 years of technical customer support experience required with a focus on customer service and problem-solving.
Seeking a Customer Support Specialist to handle Tier I support and client relationships by providing phone-based technical support and resolving issues. Must have excellent communication and problem-solving skills as well as the ability to work under pressure. Weekend position with global customer support responsibilities.
Featured Jobs
The Support Representative at Pluralsight is responsible for providing outstanding customer support with a focus on interpersonal skills and organization. Daily activities include responding to customer inquiries, personal development, and collaboration with the team. Required qualifications include a Bachelor's degree, experience with MS Office, and excellent communication skills.
The Customer Support Associate at m360 Research focuses on providing high-quality professional support to panel members and research participants via telephone and email. They collaborate with the Support and Engineering teams to address technical needs and ensure smooth operations. Responsibilities include handling inquiries, troubleshooting issues, and maintaining strong relationships with panel members.
Seeking a Customer Support Team Lead with 3-5 years of experience in phone-based Software Application/Technical Support. Responsibilities include supervising a team of 3-6 agents, providing customer support, training, and handling complex queries. Must have excellent communication and analytical skills, along with the ability to manage projects and prioritize tasks.
The Customer Support Specialist (CSS) is responsible for promptly handling customer support requests through various channels, resolving issues, providing product information, and ensuring customer satisfaction. The role involves collaborating with internal teams, maintaining best practices, and contributing to sales growth by enhancing customer experience. Key qualifications include strong customer focus, adaptability, communication skills, and experience in customer-interacting roles.
Customer Support Engineer role at TeleSign, responsible for resolving customer requirements and problems, providing professional advice, learning and articulating Telesign's products, driving customer satisfaction, maintaining accurate account information, tracking and resolving issues, and expanding technical knowledge.
As a Customer Support Specialist at HubSpot, you will be responsible for working directly with customers to resolve issues, provide support, and help them effectively use HubSpot's tools. You will focus on delivering a helpful and consultative support experience through creative problem-solving and tailored solutions.
Seeking a Customer Support Representative with 1-2 years of experience in customer support within the enterprise SaaS space. Responsible for assisting customers with product inquiries, troubleshooting technical issues, and providing timely solutions to ensure customer satisfaction.
As a Customer Support Engineer at Nielsen, you will be responsible for providing application support, maintenance, and delivery to field staff. You will assist in troubleshooting technical issues, deploying customer features, analyzing software applications, and maintaining networks in Unix environments. Strong communication skills and a Bachelor's degree in computer science are required.
Senior Customer Support Specialist at Benivo, responsible for providing advanced support to platform users, mentoring team members, driving performance improvements, and ensuring high customer satisfaction. Also involved in team development, quality audits, feedback, coaching, and operational efficiency. Requires at least 3 years of support experience in a B2B/SaaS industry, proficiency in Zoho Desk, Zendesk, and live chat systems, strong communication skills, data analysis abilities, time management skills, customer focus, and adaptability.
The Operations Specialist - Customer Support will assist customers with technical problems, provide support and troubleshooting for the support system, manage content for the knowledge base, and improve customer support flow and experience.
Associate Customer Care Advisors at Toast are responsible for responding to and resolving escalated account issues, assisting customers with contracts and billing inquiries, and ensuring customer satisfaction with Toast POS. They collaborate with various teams to enhance the customer experience and are dedicated to ongoing improvement.
Seeking a versatile individual with experience in Management Information Systems (MIS) and customer service to join a dynamic team at Farnell, an Avnet company. Responsibilities include providing support to sales team members and customers, improving processes, maintaining customer relations, and updating records. Requires a minimum of two years of related experience and a High School Diploma or equivalent.
Customer Support Analyst role at Litmus providing 24/7 support to customers, managing incidents, and ensuring customer concerns are resolved in a timely manner. Requires strong troubleshooting and communication skills.
Handle compliance-related calls and emails, review service requests, monitor credit reviews, verify customer eligibility, facilitate disputes, update customer records, and provide customer support. Share feedback to improve products and services and identify sales opportunities. Bachelor's degree required.
Install and maintain instruments and systems in a laboratory environment, provide effective product and customer support, maintain excellent customer relationships, and drive corrective actions for service improvement. Engineering degree required with 3-5 years of experience in customer services.
Seeking a Manager Customer Support with a passion for delivering exceptional customer experiences and leading large customer-focused teams. Must possess strong communication, organizational skills, and attention to detail. Responsibilities include driving team success, coaching leaders, and managing employee development plans.
Provide customer support and issue resolution to existing clients via live chat, phone call, and email. Escalate issues when necessary and maintain a positive company image. Process client requests, verify documents, and achieve quarterly KPI targets. Bachelor's degree in business administration required.
Top Bengaluru, KA Companies Hiring Customer Support Roles
See AllPopular Job Searches
All Filters
No Results
No Results