Top Customer Support Jobs in Bengaluru

As a Software Support Engineer, you will serve as the customer liaison, troubleshooting issues, informing customers about progress, and helping them gain maximum value from the software. The role requires handling technical issues and developing customer relationships within a 24/7 support structure.

As a Technical Product Support Specialist, you will coordinate facilities management across the South Asia region, provide technical and sales support, deliver product trainings, and assist customers with their Fire Detection Systems and related products. You will need to engage with both internal teams and external clients while ensuring adherence to industry standards.

Manage customer support for Bosch's Common Rail System by addressing quality issues, coordinating with various centers, conducting investigations, and aiming to reduce customer claims.

As a Senior Customer Support Engineer, you'll provide 2nd Level Support for Celonis software, handle complex customer inquiries, collaborate with various teams, and contribute to customer service and continuous improvement initiatives. You will also prepare webcasts for technical topics and be part of a 24/7 support shift.

As a Remote Customer Support Representative, you will assist customers with music streaming services, troubleshoot technical issues, and respond to inquiries in Turkish and English. Your role involves providing exceptional support and ensuring customers have the best listening experience.

The Customer Support Representative will assist customers with billing, account management, and technical issues related to Elastic's cloud-based services. Responsibilities include troubleshooting, collaborating with internal teams, and enhancing customer experience through communication and knowledge sharing.

As a Customer Support Representative, you will assist customers with their inquiries on a music streaming platform. Responsibilities include troubleshooting issues, ensuring customer satisfaction, and communicating effectively in both Chinese and English.

The Customer Support Representative at Archipelago will assist customers with inquiries and issues via chat or email. Responsibilities include responding to customer inquiries promptly, providing accurate information, troubleshooting product issues, and collaborating with internal teams to enhance customer experience and satisfaction.

As a Product Support Specialist at HubSpot, you will address customer inquiries, troubleshoot software issues, and ensure users maximize HubSpot tools to achieve business goals, all while delivering a supportive and consultative experience.

The Customer Support Associate provides high-quality support to M3 Global Research members via email and phone, handling inquiries and resolving issues related to registration, accounts, and study participation. This role involves collaborating with the Support and Engineering teams, managing tech-related needs, and ensuring customer satisfaction while adhering to company policies.

The Senior Customer Support Specialist is responsible for advanced support in handling escalated product tickets, assisting customer support representatives, and conducting technical troubleshooting for API-related issues. They will document solutions, provide feedback, and collaborate with product teams to improve support processes.

As a Senior Customer Care Tech Specialist at Toast, you'll address customer inquiries and issues related to their products through various communication channels. You'll utilize your technical knowledge to provide solutions, ensuring exceptional customer service and collaboration with colleagues. Staying organized under pressure and contributing to a positive work environment will be essential to your success in this hybrid role.

The TSA Support Analyst II is responsible for providing outstanding customer support, managing service operations, overseeing performance metrics, resolving incidents, and maintaining compliance in the telecommunications sector. The role includes proactive monitoring and relationship management to enhance customer satisfaction and service reliability.

The role involves overseeing Level 3 Support Engineers, providing high-quality support for Solventum's HIS products, and resolving complex issues. Key responsibilities include managing team operations, enhancing customer service, conducting performance reviews, and ensuring adherence to policies. The position also requires technical troubleshooting of software applications and engaging with clients throughout various processes.

The Customer Support Engineer is responsible for remote network monitoring, KPI reporting, and first-level technical support in the Radio Access Network for mobile service providers. The role involves delivering technical reports, collaborating with teams to define reporting needs, and presenting KPIs and technical analyses to customers.

Provide excellent customer support and issue resolution through various communication channels while maintaining company image. Handle client requests, escalate issues, verify documents, and meet quarterly KPI targets. Participate in company seminars for business functions understanding and perform ad hoc tasks as assigned.

The Customer Study Set-Up Representative ensures all received studies are properly managed and confirmed, including booking in the CRYOPDP System, communicating with local service providers, maintaining records, providing customer support, and escalating issues as necessary. They also back up the Study Set-Up Manager during their absence.