Top Customer Support Jobs in Bengaluru

As a Customer Support Engineer, you will provide technical expertise and support to clients in the energy sector, helping them with energy management services, troubleshooting software issues, and ensuring efficient energy consumption strategies.

The Support Executive will focus on improving customer satisfaction by managing helpdesk operations, addressing queries related to health insurance, and ensuring smooth interactions with internal and external teams. Key responsibilities include achieving support team goals and driving customer retention through exceptional service.

As a Technical Customer Support Specialist, you will provide top-notch support to B2B customers by identifying their needs, troubleshooting issues using systems like Salesforce and Jira, and ensuring a positive customer experience through effective communication via various channels.

The Support Specialist II will oversee support efforts, provide high-quality responses to customer inquiries, troubleshoot technical issues, contribute to documentation, and report on customer feedback. The role requires strong communication skills and the ability to support a global customer base in a fast-paced environment.

As a Technical Customer Support Engineer, you will diagnose customer issues, prioritize solutions, and collaborate with customers and engineering teams. Responsibilities include managing complex technologies, developing support processes, and creating documentation to enhance customer experience across global environments.

As an Enterprise Customer Support Engineer at ABBYY, you will resolve technical issues for B2B customers, creating knowledge base articles and collaborating with various departments to find solutions. Your role involves troubleshooting with customer support tools and requires at least 2 years of L2 technical support experience and proficiency in English.

ModSquad is seeking Mod Contractors for Tier 1 Customer Support roles, focusing on ticket and email support. This role involves assisting customers, resolving their issues, and optimizing their use of client products. A user-centric approach and a passion for TV and movies are preferred. Candidates must have experience in technical support and be proficient in English.

The Customer Support Specialist is responsible for addressing customer inquiries through various channels, identifying and documenting product issues, and collaborating with the R&D team to enhance customer experience. They take ownership of support tickets, maintain case logs, and contribute to knowledge sharing within the support team.

The Customer Support Specialist at Bottomline is responsible for ensuring exceptional customer experiences by addressing complex issues, managing customer relationships, and maintaining proficiency with the company's software. Key tasks include handling inbound calls and emails, documenting procedures, managing timelines for issue resolution, and collaborating with internal teams to escalate or resolve software defects.

The Customer Support Analyst manages report generation and provides daily support to clients. Responsibilities include ensuring accurate and timely report fulfillment, analyzing client data needs, and responding to routine inquiries. The role supports client service meetings and may involve producing ad-hoc studies.

The Support Executive role involves delivering exceptional customer service and ensuring high customer satisfaction in the insurance sector. Responsibilities include assisting customers with health insurance and benefits, addressing queries, meeting response times, and collaborating with internal and external teams for swift issue resolution. The role is integral to driving customer retention and achieving team OKRs.

As a Customer Support Engineer at ABBYY, you will resolve technical issues from B2B customers through ticketing systems and remote sessions, collaborating with various teams, and writing knowledge base documents to enhance customer support efficiency. You will work with advanced technology and ensure effective communication with clients in English.

The Customer Support Associate provides high-quality professional support to M3 Global Research members via phone and email, resolving inquiries about registration, accounts, and other issues. They work closely with the support and engineering teams to address tech-related needs and maintain communication standards, ensuring member satisfaction and advocacy.

The Customer Support Associate provides high-quality support to M3 Global Research members via email and phone, handling inquiries and resolving issues related to registration, accounts, and study participation. This role involves collaborating with the Support and Engineering teams, managing tech-related needs, and ensuring customer satisfaction while adhering to company policies.

The Customer Support Analyst serves as the initial contact for customer inquiries and service requests, effectively triaging and escalating issues. Key responsibilities include troubleshooting throughout the service desk system, guiding customers through Litmus products, and ensuring adherence to service management standards. This position involves collaboration with internal engineering teams and a commitment to providing excellent customer service, particularly in a manufacturing context.

As a Customer Support Executive at Exness, you will provide excellent service to clients through various communication channels, resolve issues, and maintain client satisfaction. You will handle requests via live chat, phone, and email, verify documents, and achieve KPI targets.

Provide daily support to users of software, analyze problems, troubleshoot issues, and collaborate with product development team to enhance software.