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Top Customer Care Jobs in Bengaluru

Reposted 9 Days Ago
Bengaluru, KA
Mid level
Mid level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
As a Senior Customer Care Tech Specialist at Toast, you'll address customer inquiries and issues related to their products through various communication channels. You'll utilize your technical knowledge to provide solutions, ensuring exceptional customer service and collaboration with colleagues. Staying organized under pressure and contributing to a positive work environment will be essential to your success in this hybrid role.
Top Skills: Customer ServiceHardware TroubleshootingSoftware TroubleshootingTechnical Support
10 Hours Ago
Bengaluru, KA
Junior
Junior
HR Tech • Payments • Software • Financial Services
Lead and manage a team to deliver quality customer service while monitoring workflow and performance. Support team development and adhere to service standards, ensuring compliance with policies and regulations. Analyze trends and implement improvements while coordinating with operational teams.
Reposted 2 Days Ago
Bengaluru, KA
Senior level
Senior level
Logistics
Lead the customer service team, ensuring KPI achievement and operational excellence. Foster team development and morale, manage customer order processing, and engage with key accounts to resolve issues. Drive continuous improvement in service delivery and maintain compliance with quality standards.
5 Days Ago
Bengaluru, KA
Entry level
Entry level
Information Technology
The role involves managing customer queries, resolving complaints, and ensuring customer satisfaction. Responsibilities include handling escalations, providing best resolutions, and working within Service Level Agreements (SLAs). Candidates should excel in communication, customer service metrics, and be skilled in email and chat interactions.
Top Skills: Chat ProcessCustomer ServiceEmailOmnichannel
5 Days Ago
Bengaluru, KA
Junior
Junior
Information Technology
As a Customer Contact Comms Associate, you will manage customer queries, handle escalations and complaints, and ensure customer satisfaction. You will communicate effectively, work within a team, and may need to work in rotational shifts. Good typing skills and familiarity with customer support metrics are preferred.
Top Skills: Customer ServiceOmnichannel
5 Days Ago
Bengaluru, KA
Junior
Junior
Information Technology
As a Customer Contact Comms Associate, you will manage and resolve customer queries and complaints through omnichannel communication methods. The role involves handling escalations, ensuring customer satisfaction, and closing faults within specified SLAs. Strong communication skills are essential, as well as proficiency in typing and customer service metrics.
Top Skills: Customer Service SoftwareOmnichannel Communication
5 Days Ago
Bengaluru, KA
Junior
Junior
Information Technology
As a Customer Contact Comms Associate, you will manage and resolve customer queries, handle escalations and complaints, and ensure timely resolutions. Strong communication skills and familiarity with customer support metrics are essential. The role may require working in rotational shifts and involves individual contributions within a team.
Top Skills: Customer ServiceOmnichannel
5 Days Ago
Bengaluru, KA
Junior
Junior
Information Technology
The Customer Contact Comms Associate will manage and resolve customer queries, handle escalations and complaints, and ensure compliance with service level agreements. Effective communication, knowledge of customer support metrics, and proficiency in email and chat processes are important for this role.
Top Skills: Customer ServiceOmnichannel

Featured Jobs

5 Days Ago
Bengaluru, KA
Entry level
Entry level
Information Technology
As a Customer Contact Comms New Associate, you will manage and resolve customer queries, handle escalations and complaints, and ensure customer satisfaction through effective communication. You will work within the Customer Support team, primarily handling inbound inquiries, with a focus on meeting service level agreements (SLAs).
Top Skills: Customer ServiceCustomer SupportVoice Contact Center
5 Days Ago
Bengaluru, KA
Entry level
Entry level
Information Technology
As a Customer Contact Comms New Associate, you will assist in managing and resolving customer queries, handling escalations, and providing resolutions efficiently. You will work within the Customer Support vertical, primarily interact with your team and supervisor, and focus on improving customer satisfaction while adhering to service level agreements.
Top Skills: Customer ServiceOmnichannel
5 Days Ago
Bengaluru, KA
Junior
Junior
Information Technology
The Customer Contact Comms Associate role involves managing and resolving customer queries, handling escalations and complaints, and ensuring customer satisfaction. Candidates should be skilled in email and chat processes, with an emphasis on communication and problem-solving abilities, while working within established guidelines and metrics in the Customer Support vertical. The role may require working in rotational shifts.
Top Skills: Customer ServiceOmnichannel
7 Days Ago
Bengaluru, KA
Entry level
Entry level
Information Technology
As a Customer Contact Comms New Associate, you will manage and resolve customer queries, handle escalations and complaints, and ensure customer satisfaction. Responsibilities include providing support via voice contact, managing inbound customer service interactions, and working within established guidelines and SLAs.
Top Skills: Customer ServiceOmnichannel
5 Days Ago
Bengaluru, KA
Junior
Junior
Information Technology
As a Customer Contact Comms Associate, you will manage customer queries, handle escalations, and resolve complaints, ensuring customer satisfaction. This role requires effective communication skills and the ability to work in a team, with some tasks completed independently. You may also work in rotational shifts.
Top Skills: Customer ServiceOmnichannel
5 Days Ago
Bengaluru, KA
Junior
Junior
Information Technology
As a Customer Contact Comms Associate, you will manage and resolve customer queries, handle escalations and complaints, and ensure customer satisfaction by providing effective solutions. You will also be responsible for meeting service level agreements for complaint resolutions, primarily through voice and digital communication channels.
Top Skills: Customer ServiceOmnichannel
5 Days Ago
Bengaluru, KA
Junior
Junior
Information Technology
As a Customer Contact Comms Associate, you will manage customer queries, resolve complaints, and ensure customer satisfaction. You will handle escalations and close issues within SLAs, requiring strong communication and typing skills.
Top Skills: Customer ServiceOmnichannel
5 Days Ago
Bengaluru, KA
Entry level
Entry level
Information Technology
As a Customer Contact Comms New Associate, you will manage and resolve customer queries, handle escalations, and provide resolutions for dissatisfied customers. You will close complaints within designated SLAs and work within a team structure, focusing on voice and customer support metrics. Excellent communication skills and typing proficiency are essential.
Top Skills: Customer ServiceOmnichannel
5 Days Ago
Bengaluru, KA
Entry level
Entry level
Information Technology
As a Customer Contact Comms New Associate, you will manage customer queries, handle escalations and complaints, and provide resolutions. Your focus will be on maintaining customer satisfaction through effective communication and problem-solving skills, particularly in email and chat support.
Top Skills: Customer ServiceOmnichannel
2 Days Ago
Bengaluru, KA
Junior
Junior
Information Technology
The Customer Support Associate will handle routine customer support tasks, including responding to client requests, managing service tickets, booking appointments, and coordinating service arrangements. The role requires learning and compliance with internal operations and aims to enhance client satisfaction through effective communication with teams.
Top Skills: Unisys Dispatch Field Force Management System
5 Days Ago
Bengaluru, KA
Junior
Junior
Information Technology
As a Customer Contact Comms Associate, you will manage and resolve customer queries, handle escalations and complaints, and ensure resolutions are provided within specified service level agreements. You will work in a voice contact center environment and interact primarily with your team and supervisor.
Top Skills: Customer Service
7 Days Ago
Bengaluru, KA
Junior
Junior
Information Technology
As a Customer Contact Comms Associate, you will manage customer inquiries, handle complaints, and ensure customer satisfaction in a customer support role. This position requires good communication skills over email and chat, with the expectation to resolve issues according to given guidelines, working individually within a team structure and potentially in rotational shifts.
Top Skills: ChatEmail
5 Days Ago
Bengaluru, KA
Entry level
Entry level
Information Technology
The Customer Contact Comms New Associate will manage and resolve customer queries, handle escalations and complaints, and provide the best resolutions within SLA. Strong communication skills and proficiency in email and chat processes are preferred for this role in the Customer Support vertical.
Top Skills: Customer ServiceOmnichannel
7 Days Ago
Bengaluru, KA
Junior
Junior
Information Technology
As a Customer Contact Comms Associate, you will manage and resolve customer queries, handle escalations and complaints, and ensure customer satisfaction. Your role will involve effective communication, working with email and chat processes, and adhering to customer support metrics. You will operate within a team while receiving detailed instructions for daily tasks.
Top Skills: Customer ServiceOmnichannel
7 Days Ago
Bengaluru, KA
Entry level
Entry level
Information Technology
As a Customer Contact Comms New Associate, you will manage and resolve customer queries, handle escalations and complaints, and provide top-notch customer service primarily through voice and chat support. Your role involves working closely within a team under detailed instructions, ensuring customer issues are resolved within the stipulated service level agreements (SLAs).
Top Skills: Customer ServiceOmnichannel
7 Days Ago
Bengaluru, KA
Entry level
Entry level
Information Technology
As a Customer Contact Comms New Associate, you will assist customers by managing queries, resolving escalations, and handling complaints while ensuring customer satisfaction. You will work within a team, following detailed instructions, and are expected to have good communication skills and knowledge of customer service metrics. This role may involve working in rotational shifts.
Top Skills: Customer Service
Reposted 8 Days Ago
Bengaluru, KA
Entry level
Entry level
Marketing Tech • Mobile
As a Customer Experience Associate at Headout, you will address customer queries via calls, emails, and chat, ensuring customer satisfaction while maintaining effective communication with internal teams. Your role includes multitasking and constantly seeking to improve internal processes for better efficiency.
Top Skills: CommunicationCustomer ServiceMultitaskingOrganizational SkillsProblem-Solving
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