Top Customer Care Jobs in Bengaluru, KA
Associate Customer Care Advisors at Toast are responsible for responding to and resolving escalated account issues, assisting customers with contracts and billing inquiries, and ensuring customer satisfaction with Toast POS. They collaborate with various teams to enhance the customer experience and are dedicated to ongoing improvement.
As a Client Advisor Support Associate within the J.P. Morgan Private Bank, you will play a crucial role in supporting Private Bank Advisors and operating as an extension of the global team. Your responsibilities will span across the sales lifecycle, from lead generation to client onboarding and engagement. You will provide fully integrated intelligence, connecting all touch points across the client lifecycle to help promote new client acquisition as well as deepening of books of existing clients. This role offers the opportunity to leverage your strong knowledge of asset classes and fund strategies, and your ability to understand complex financial situations and present solutions. Your excellent communication, analytical, and organizational skills will be key in this role.
Customer Support Specialist providing first level assistance to eClinical Solutions’ elluminate clients, resolving technical issues, documenting problems, and ensuring customer satisfaction with support process.
The Operational Support Specialist at Adyen provides first-line support to merchants worldwide, troubleshoots technical and administrative issues, and collaborates with various teams to enhance customer experience. This mid-level position involves managing support tickets, optimizing processes, and advocating for product improvements.
The Support Representative at Pluralsight is responsible for providing outstanding customer support with a focus on interpersonal skills and organization. Daily activities include responding to customer inquiries, personal development, and collaboration with the team. Required qualifications include a Bachelor's degree, experience with MS Office, and excellent communication skills.
Join Nexthink as a Technical Premium Support Specialist to provide Level 1 and Level 2 support for premium customers, troubleshoot technical issues, coordinate escalations, and maintain strong customer relationships. Minimum 5 years of technical customer support experience required with a focus on customer service and problem-solving.
As a Customer Support Specialist at NAVEX, you will be responsible for managing customer support tickets, calls, and emails, providing technical support, documenting issues and resolutions, educating internal teams and customers, and enhancing program awareness. This role requires 2+ years of experience in customer service and software support, proficiency in Windows, Microsoft Office, CRM (Salesforce preferred), and training experience.
As a Customer Support Specialist at Bottomline, you will be responsible for delivering comprehensive support to customers with complex issues, questions, and projects. You'll need outstanding customer delight skills, a passion for problem-solving, technology, and helping others, and the ability to promote high customer satisfaction.
Featured Jobs
Maintain customer focus by responding to inquiries, orders, and complaints through various channels. Ensure high-quality customer service and adherence to service levels. Assist in documenting requirements and analyzing for continuous improvement. Handle complaints and escalations effectively to meet client requirements and maintain goodwill.
Take high volume of inbound customer calls, update customer details, resolve problems, liaise with other departments, achieve metrics and goals.
As an Alignerr Support Specialist, you will be responsible for providing front-line communication and support for Alignerrs, handling inquiries, escalating issues, assisting in onboarding, maintaining service standards, and collaborating with teams to enhance support workflow.
As a Customer Support Representative, you will deliver exceptional customer service by addressing user inquiries, troubleshooting technical issues, and providing guidance on the company's software platform via phone, email, and chat. You will ensure seamless customer experiences, drive product adoption, and contribute to customer satisfaction and retention.
Maintain customer focus by responding to inquiries, orders, and complaints through various channels. Work within agreed service levels and strive to exceed customer expectations. Take ownership of queries and proactively follow through to resolution. Maintain professional relationships with customers and colleagues. Assist in gathering business requirements for continuous improvement. Handle complaints and escalations effectively. Work collaboratively as part of a team to achieve objectives.
Support Easyship customers by responding to queries and questions through various channels, liaising with couriers, collecting feedback for service improvement, and collaborating with internal departments.
The EV Program Support Specialist plays a critical role in onboarding customers to electric vehicle products, maintaining communication with various departments, troubleshooting issues, identifying optimization opportunities, managing revenue streams, providing exceptional customer support, handling EV-related data and reporting, and monitoring support channels. Requires 5+ years of fleet industry-related experience, account management experience, and a strong understanding of electric vehicle technologies. Must be local and willing to travel to Portland, ME HQ minimum 3 days a week.
Lead and mentor a team of customer service representatives, develop effective customer service procedures, monitor team performance metrics, and collaborate with other departments to enhance service quality.
Platform Support Specialist responsible for delivering excellent customer service, managing customer helpdesk, and optimizing support processes. Requires 2-4 years of customer success experience, strong organizational skills, and excellent communication abilities. Must be dedicated to improving processes and workflows and have professional presentation skills.
The Customer Support Associate at m360 Research focuses on providing high-quality professional support to panel members and research participants via telephone and email. They collaborate with the Support and Engineering teams to address technical needs and ensure smooth operations. Responsibilities include handling inquiries, troubleshooting issues, and maintaining strong relationships with panel members.
The Customer Experience Executive - Voice Process role at Equiniti involves answering inbound calls and emails from shareholders, assisting with queries, and contributing to the team's workload. The candidate is expected to improve their skills and identify areas for process improvement.
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Seeking a Customer Support Specialist to handle Tier I support and client relationships by providing phone-based technical support and resolving issues. Must have excellent communication and problem-solving skills as well as the ability to work under pressure. Weekend position with global customer support responsibilities.
Seeking a skilled Customer Support Manager to lead the customer support team, ensuring prompt and effective assistance for inquiries and technical issues. Responsibilities include overseeing daily operations, developing support policies, training and mentoring team members, monitoring performance metrics, resolving escalated issues, and collaborating with other departments for customer satisfaction.
The Operations Specialist - Customer Support will assist customers with technical problems, provide support and troubleshooting for the support system, manage content for the knowledge base, and improve customer support flow and experience.
Seeking a Customer Support Team Lead with 3-5 years of experience in phone-based Software Application/Technical Support. Responsibilities include supervising a team of 3-6 agents, providing customer support, training, and handling complex queries. Must have excellent communication and analytical skills, along with the ability to manage projects and prioritize tasks.
ZeroFox is seeking a Platform Support Specialist Tier II to deliver exceptional customer service, manage support tickets, and provide technical solutions to customers. The role involves high visibility and collaboration with cross-functional teams to ensure customer satisfaction and drive enterprise growth.
The Customer Support Specialist (CSS) is responsible for promptly handling customer support requests through various channels, resolving issues, providing product information, and ensuring customer satisfaction. The role involves collaborating with internal teams, maintaining best practices, and contributing to sales growth by enhancing customer experience. Key qualifications include strong customer focus, adaptability, communication skills, and experience in customer-interacting roles.
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