Top Technical Support Jobs in Bengaluru, KA
Provide technical support to users efficiently and accurately. Solve fundamental technical problems and support all assigned areas.
Looking for a Desktop Support Engineer to provide technical assistance to internal clients. Responsibilities include addressing user tickets, troubleshooting hardware and software systems, and ensuring prompt customer service. Qualifications include hands-on experience with Windows/Linux/Mac OS, network security knowledge, and customer-oriented attitude.
Seeking an experienced IT Technical Support Engineer to enhance global IT support for offices and remote employees. Responsibilities include managing IT services, equipment, licenses, setup and breakdown of computer accounts, and responding to IT questions and issues. Requires 1-2 years' experience in IT helpdesk or tech support for a global organization.
The Remote Desktop Support Engineer at HARMAN is responsible for providing remote support for end users' hardware and software issues in a Windows environment. This role involves troubleshooting, setting up computer systems, software installation, and ensuring user onboarding/offboarding activities.
Junior Support Engineer at Aerospike, responsible for investigating and troubleshooting customer issues on the Aerospike Data Platform. Collaborate with engineers and deliver best-in-class support to customers. Requires 3-5 years of experience with Linux, distributed systems, and NoSQL solutions. Bachelor's degree in Computer Science or equivalent practical experience.
The Associate Support Engineer at TIBCO provides technical Product Support services to customers, focusing on debugging and solving problems that may arise during the implementation of complex solutions. Responsibilities include gathering information about reported problems, researching solutions, and collaborating with engineering to ensure customer systems are operational. Requires strong problem-solving skills and the ability to work on challenging customer issues.
The Support Engineer at TIBCO will provide technical product support services, debug and solve customer problems, and collaborate with engineering to resolve issues. Requires strong problem-solving skills and technical expertise in TIBCO products. Must work closely with team members and provide prompt support to customers.
Frontline and backline support role for enterprise products, resolving complex issues, ensuring SLAs are met, optimizing system performance, maintaining detailed documentation, improving customer experience, and promoting self-service offerings.
Provide technical support to customers, diagnose and troubleshoot system issues, escalate unresolved problems, ensure proper documentation and follow-up with clients to ensure technical issues are resolved.
Seeking an IT Support Specialist to provide end-user support, handle help desk tickets, assist in employee onboarding/offboarding, troubleshoot IT issues, update documentation, and manage workstations. Requires 2+ years of experience in IT Support or Help Desk role.
Provide high-quality end-user support for top revenue-generating clients, troubleshoot technical issues, manage support cases, document customer information, and handle escalations. Requires strong communication, problem-solving, and systems analysis skills.
Support Engineer II / Senior Support Engineer at Brandmuscle in Bangalore / Noida. Responsibilities include handling client custom projects, support existing applications, configuration changes on client sites, backend data modifications, SSIS package builds, report generation, troubleshooting, and advanced tasks like SSIS package creation, PowerShell scripting, and C# coding.
As a Software Support Engineer at Esko, you will be the face and voice of the customer, keeping them informed and updated on issue resolutions. You will work with a team of experts to proactively address customer challenges, build trust, and ensure they receive the best value from the software. Fluency in English, problem-solving experience, and analytical mindset are key requirements for this role.
SUSE ECM Support Engineer role focused on providing support for customers using Kubernetes and various open-source technologies. Responsibilities include solving customer cases, collaborating with development teams, writing technical content, and providing operational support for SUSE Rancher Hosted SaaS offering.
The Senior Production Support Engineer at HARMAN is responsible for handling customer tickets, providing technical support, troubleshooting issues, and supporting internal and customer requests. This role involves working in 24x7 shifts and mentoring team members.
Support Engineer position focused on providing seamless application support to BY customers, communication and collaboration with internal teams and partners, and competency development in technical expertise, product and domain knowledge, and solution architecture.
As a Software Support Engineer at Esko, you will be the face and voice of the customer, keeping them informed and updated on issue resolutions, mastering the newest technologies, and building trusted partnerships with enterprise customers. You will also proactively anticipate customer challenges and help them derive the best value from the software. The role requires fluency in English, empathy, proactive problem-solving skills, shift flexibility, and weekend availability.
Provide excellent customer support experience for enterprise subscription customers, troubleshoot and resolve technical issues, collaborate with engineers to develop solutions, manage customer cases, maintain clear documentation, and participate in case review calls.
Provide enterprise-level assistance to customers, diagnose and troubleshoot software and hardware problems, install applications and programs, resolve network issues, configure operating systems, and provide immediate support through remote desktop connections.
Primary support consultant for medium to large customers in connection with Manhattan solutions. Analyze, troubleshoot, and resolve complex issues. Define client needs, develop solutions, and guide system implementation. Mentor team members and work closely with technical teams and product engineering.
Hewlett Packard Enterprise is looking for a NonStop Remote Hardware Support Engineer to provide support for global mission critical customers, specializing in NonStop systems technologies. Responsibilities include resolving support issues, developing strategies to improve customer environments, performing root cause analysis, and solving complex technical problems. The ideal candidate should have a degree in Computer Science, 5+ years of customer support experience, knowledge of HPE NonStop products, and exceptional troubleshooting skills in a technical environment.
Provide first level support for FICO IT infrastructure, troubleshoot technical issues, work in a 24x7 environment with rotating shifts, and adhere to defined processes and guidelines.
L2 IT Support Associate role in Bangalore for 4-7 years experienced individual with expertise in Windows, Microsoft Office, Networking, TCP/IP, Active Directory, DNS, and O365. Responsibilities include providing technical support for hardware, network, systems, and software applications, patch management, anti-virus, and user account management.
Provide technical support to customers, troubleshoot software problems, manage software implementations, conduct software testing, and deliver customer training. Also responsible for tracking software performance and quality at customer sites.
Responsible for technical support related aspects at a specific customer and specific product, including escalations, fleet performance, system installations, and upgrades. Acts as intermediary between customer and Division by providing technical support to field engineers and technicians. Generates system performance data, supports GPS in documentation generation, and ensures field implementation of technical improvements and upgrades.
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