Top Technical Support Jobs in Bengaluru, KA

Responsible for managing a team to deliver world-class technical support by developing and implementing training, mentoring and coaching agents to meet targets, and reviewing both individual and team performance.

Responsible for providing first-line support to customers, troubleshoot and resolve product issues, support sales team and CSMs, prioritize and document reported problems, provide case status and next steps to customers, schedule live customer calls as necessary, provide workarounds to issues.

As a member of the Global Content Support team at Flexera, you will be responsible for collecting, curating, and validating customer and market data to drive Flexera's product portfolio. This role involves conducting research, investigating and collecting data into a Content Database, and ensuring data accuracy and quality.

Join Druva's Talent Community for Technical Support Team. Submit your resume to be considered for future opportunities that match your skillset and interests. Druva enables cyber, data, and operational resilience with the Data Resiliency Cloud, a SaaS solution. The Technical Support Team resolves customer technical issues and crafts a positive customer experience. Make an impact in the cloud era by joining the Product Support team at Druva.

Provide advanced technical support and solutions for clients utilizing cloud services. Requires deep knowledge of cloud infrastructure, services, and best practices. Responsibilities include leading escalations, tool implementation, and assisting with new support channels. Minimum 5 years of experience in cloud providers and cybersecurity, with expertise in cloud, Kubernetes, and security technologies. Bachelor's degree in Computer Science or related field.

As a Sr. Technical Support Engineer, you will provide post-sales technical support, troubleshoot technical issues, and collaborate with cross-functional teams to enhance cybersecurity solutions. Your role involves diagnosing complex technical problems, publishing technical documentation, and ensuring a positive customer experience. Travel to customer sites may be required for critical situations.

A Cybersecurity Technical Support Engineer II providing world-class support experience to enterprise customers. Responsibilities include troubleshooting and resolving issues related to Forcepoint and associated products, ensuring customers achieve maximum value from Forcepoint, and participating in product supportability programs.

Join a fast-growing startup as a Senior Technical Support Engineer focused on customer success and support, playing a key role in delivering exceptional customer service and shaping category-defining software. Responsibilities include knowing the product inside out, responding to customer inquiries, mentoring junior resources, and more.

Join the production support team at Cigna as a Technical Support Senior Supervisor, responsible for managing applications, databases, and infrastructure hardware. Lead offshore teams to ensure day-to-day operations meet SLAs and drive modernization and automation efforts. Collaborate with business and IT partners to provide support services to International Health Americas business. Requires strong Java, Angular, Apache, Oracle, and SQL experience, along with skills in service delivery and application management.

IT Support Engineer position at Navan's Bangalore office in India. Responsibilities include desktop support, hardware maintenance, software support, user account management, network connectivity, documentation, IT policies compliance, training, A/V operations, customer service, and communication.

As a Layer 2 Self Managed Support Engineer, you will engage directly with our open-source community and Airbyte OSS Enterprise customers to ensure their success with the Airbyte product. Your responsibilities will include triaging user issues, finding workarounds, undertaking automation and engineering projects, and creating knowledge base articles.

Identifies opportunities for business expansion, provides value-added solutions, develops key engineering relationships, and maintains product knowledge for supplier offerings in the electronic system design industry.

Provide customer support and troubleshoot technical issues for Mitratech products.

The Technical Support Engineer assists Rocket customers with complex questions and problems regarding the installation, setup, configuration and functionality of Rocket Software products. The Engineer will troubleshoot reported symptoms to aid in the resolution process either directly for the customer or to help guide the development team in providing permanent solutions. The Engineer will work as part of a team with minimal direction.

As a Senior Technical Support Engineer in the VMware Cloud Foundation division, you will optimize and personalize customers' support experience, drive resolution of technical issues, and provide proactive support services to top customers.

Provide Tier 3 level Technical Support to customers and partners in EMEA. Manage support cases, provide fault isolation, publish technical documentation, participate in on-call duties, and assist in developing escalation processes.

Provide Tier-3 Technical Support to customers and partners across JAPAC, troubleshoot technical issues, manage support cases, publish technical documentation, conduct root cause analysis, and travel to customer sites.