Top Technical Support Jobs in Bengaluru, KA
Senior Support Engineer responsible for managing CIC environment within Cleo B2B Cloud systems, responding to incidents and alerts, troubleshooting customer issues, bug-fixes for EDI translation, trading partner on-boarding, and collaborating with internal departments for customer support.
The TWS Production Support Mid will provide scheduling and application support for Tivoli Workload Scheduler and related tasks in a distributed systems environment. Responsibilities include troubleshooting scheduling issues, interacting with application teams, monitoring batch processing, and participating in work assignments with flexible shift timings and on-call support. Candidate should have 2+ years of experience with Tivoli Workload Scheduler or equivalent software, knowledge of Linux and Windows Server OS, and familiarity with AGILE methodology and scripting languages.
Senior Technical Support Engineer role at Mojio, a global leader in connected mobility space. Responsibilities include providing technical support to mobile carriers and partners, collaborating with cross-functional teams, and resolving technical issues.
Responsible for resolving customer technical issues, supporting team members, handling complex queries, and working with diverse networking devices and cloud ecosystems. Collaborate with various teams to resolve issues and create knowledge base articles. Requires strong technical and communication skills, as well as willingness to work on shifts.
Responsible for day-to-day maintenance of application systems, troubleshooting issues, managing critical incidents, and improving support processes. Collaborate with development and QA teams to enhance application functionality. Requires 5-8 years of technical support experience, leadership experience, AWS proficiency, Java programming skills, and XML knowledge.
Delivers specific delegated tasks assigned by a supervisor in the IT Support job family. Assists in designing, developing, testing, debugging, and implementing operating systems components and software tools. Resolves non-routine technical issues escalated from junior team members.
Assists in designing, developing, testing, debugging, and implementing operating systems components and software tools. Provides standard professional advice and creates initial reports for review. May provide guidance to junior team members in Technical Support.
Provide exceptional technical support to customers, partners, and field engineers for the ServiceNow IT Service Management Platform. Troubleshoot and resolve customer issues, maintain articles for the Knowledge Base, and communicate effectively with Product Management and Engineering teams. Must have prior ServiceNow experience, strong problem-solving skills, and a customer-oriented mindset.
Trainee Technical Support Representative responsible for responding to customer queries, resolving complaints & technical issues, explaining product features, and maintaining high level of customer service. Must have good communication skills, knowledge about gaming platforms, technical skills on PC and networking, familiarity with Microsoft Office, and passion for gaming. Flexibility for rotational shifts is required.
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The Salesforce Technical Support Engineer will provide technical support for global Quote-to-Cash Salesforce applications, troubleshoot issues, and collaborate with stakeholders to drive efficiency and innovation in business processes. Responsibilities include managing escalations, data cleanups, automation, and staying updated on Salesforce features and releases.
Seeking a dynamic and customer-focused individual to join as a Product Specialist, responsible for providing technical and customer support to clients. Play a vital role in ensuring customer satisfaction, resolving technical issues, and delivering an exceptional customer experience. Background in cybersecurity is an added advantage.
As a Senior Technical Support Engineer at Palo Alto Networks, you will engage directly with customers to address post-sales concerns, conduct fault isolation, provide technical support, and collaborate with cross-functional teams to enhance cybersecurity.
Responsible for resolving customer technical issues and supporting team members, with a focus on networking devices, cloud ecosystems, and troubleshooting. Collaborate with various teams to provide world-class support and create knowledge base articles. Bachelor's degree and 9+ years of experience required. Equal opportunity employer.
Seeking a Senior Technical Support Engineer to provide grade A support for Enterprise customers, investigate technical issues, work closely with product management, and have a bachelor's degree in a technical field with a minimum of three years of experience in customer support or a customer-facing technical role.
As a Senior Technical Support Engineer specialising in Cybersecurity Automation, you will play a critical role in diagnosing and resolving complex technical issues, integrating and maintaining SIEM solutions, and ensuring our clients' security infrastructures are robust and responsive.
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Provide technical support on application and configuration for Riversand SaaS product with global customer footprint. Debug, troubleshoot, and test software and application issues. Contribute to knowledge base and documentation for support improvements. Collaborate with customers and provide timely resolution for incidents.
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Join the Support Engineering team as an IT Support Specialist at Databricks. Responsibilities include managing endpoint fleet, documenting processes, collaborating on process improvements, and maintaining SLAs. Required competencies include endpoint management, Okta administration, customer support in a startup environment, and proficiency in various operating systems and collaboration tools.
The NonStop Remote Hardware Support Engineer will respond to and resolve support issues for a global mission-critical customer base, specializing in NonStop systems technologies. Responsibilities include troubleshooting technical problems, developing strategies for improved performance, and providing post-incident reports. The role requires 5+ years of experience in customer support with knowledge in HPE NonStop system technology or Linux/UNIX.
The IT Support Engineer in Corporate Engineering at Netskope is responsible for monitoring and resolving user requests, managing hardware inventory, updating processes documentation, enforcing security updates, setting up user accounts, supporting systems in MacOS and Windows environments, and coordinating audio/visual equipment testing. Requires 3+ years of experience in IT support, end-user support in Microsoft Active Directory, supporting Mac OSx, troubleshooting networking and MDM tools, and a BS in Computer Science.
Seeking a Senior Support Engineer to lead End User Operations support team at Reddit's Bangalore office. Responsibilities include troubleshooting hardware and applications, providing technical support, mentoring junior staff, and maintaining asset inventory. Must excel at Mac troubleshooting and have a passion for customer service.
Application Support Engineer providing technical support for Adobe Advertising Cloud search customers via telephone, email, and live chat. Responsibilities include troubleshooting software problems, coordinating product launches, and supporting platform deployments.
Application Support Engineers at Adobe provide technical support to customers, troubleshoot software problems, and collaborate with internal teams to resolve issues efficiently. This role requires strong communication skills, industry experience, and knowledge of ML-based products and the Ad Tech domain.
The Technical Specialist - Platform Support role at NTT DATA involves providing support for the NTT platform, contributing to best practices, troubleshooting technical issues, and mentoring team members in various technologies.
Responsible for providing expert technical support in the maintenance of endpoint devices and applications, troubleshooting technical issues, and managing the resolution process. Includes end user support, remote support, software installation, device replacement, access management, and documentation management.
Seeking an experienced technical support engineer to join the Software support team at HPE's Global NonStop Solution Center. Responsibilities include resolving support issues, developing strategies to improve performance, and providing technical assistance to customers in a mission critical environment.
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