Top Technical Support Engineer Jobs in Bengaluru

As a Technical Support Engineer at Adyen, you will act as a contact point for merchants globally, providing technical assistance on payment solutions, troubleshooting issues, and advising best implementation practices while managing a queue of live cases. Your role is crucial in ensuring merchant satisfaction and effective communication with various teams.

As a Senior Technical Support Engineer at Palo Alto Networks, you'll manage internet-connected assets for potential cyber threats, provide advanced technical support for automation tools, troubleshoot security tool integrations, and maintain scripts to enhance security processes.

As a Senior Technical Support Engineer, you will troubleshoot Ping's identity solutions, assist customers with problem resolution, manage expectations, document issues with engineering, and contribute to the knowledge base while mentoring other engineers.

The Technical Support Engineer will provide chat and voice support to international clients, handle multiple technical queries, ensure timely resolutions, and meet productivity expectations while maintaining customer satisfaction.

As an Associate Technical Support Engineer, you will diagnose and resolve technical issues for end-users, work with field technicians, communicate solutions effectively, and collaborate with product and engineering teams on customer support. You're expected to possess strong troubleshooting skills and prioritize customer-focused support.

As a Senior Technical Support Engineer at Palo Alto Networks, you will provide expert technical support to customers, troubleshoot issues, and manage support cases. The role involves deep technical analysis, collaboration with teams, root cause analysis, and publishing technical documentation. Your quick response to customer needs and ability to handle high-pressure situations will be vital for ensuring extensive cybersecurity measures are upheld.

As a Senior Technical Support Engineer for Cortex XSOAR at Palo Alto Networks, you will provide expert support to customers by responding to inquiries, managing escalations, troubleshooting advanced issues, and documenting actions. Your role involves collaborating with multiple teams to address technical problems in network and security products, while contributing to product improvements.

The Technical Support Engineer provides chat and voice support to international clients, resolving technical queries, handling multiple chats, ensuring customer satisfaction, and complying with company policies. Flexibility for extended hours may be required during busy periods.