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Top Technical Support Engineer Jobs in Bengaluru

Senior level
Cybersecurity
As a Senior Technical Support Engineer for Cortex Xpanse, you will provide advanced technical support, troubleshoot security risks, resolve integration issues, and enhance customer security postures. You'll work directly with clients to manage their internet-facing assets, diagnose challenges, and collaborate with cross-functional teams to improve product functionality.
Top Skills: Cloud Security SolutionsEdrLinux CliPowershellPythonSIEMSoarVulnerability Management
Reposted 5 Days Ago
Bengaluru, KA
Mid level
Mid level
Cybersecurity
The Senior Technical Support Engineer at Palo Alto Networks addresses post-sales technical concerns through detailed analysis. Responsibilities include providing technical support, troubleshooting, managing support cases, performing root cause analysis, creating technical documentation, and possibly traveling to customer sites for critical support. The role emphasizes collaboration, quick problem-solving, and effective communication with stakeholders to enhance customer satisfaction and cybersecurity solutions.
Reposted 5 Days Ago
Bengaluru, KA
Senior level
Senior level
Cybersecurity
As a Senior Technical Support Engineer for Cortex XSOAR at Palo Alto Networks, you will provide expert support to customers by responding to inquiries, managing escalations, troubleshooting advanced issues, and documenting actions. Your role involves collaborating with multiple teams to address technical problems in network and security products, while contributing to product improvements.
Reposted 5 Days Ago
Bengaluru, KA
Senior level
Senior level
Cybersecurity
As a Senior Technical Support Engineer at Palo Alto Networks, you will provide expert technical support to customers, troubleshoot issues, and manage support cases. The role involves deep technical analysis, collaboration with teams, root cause analysis, and publishing technical documentation. Your quick response to customer needs and ability to handle high-pressure situations will be vital for ensuring extensive cybersecurity measures are upheld.
7 Days Ago
Bengaluru, KA
Junior
Junior
Cloud • Information Technology
The Technical Support Engineer provides chat and voice support to international clients, addressing technical queries efficiently while ensuring customer satisfaction. Responsibilities include handling multiple chats, resolving issues, escalating cases as needed, and adhering to company policies in a 24x7 work environment.
Top Skills: ChatComputer SoftwareInternetNetworkingVoice Support
Reposted 14 Days Ago
Hybrid
Bengaluru, KA
Mid level
Mid level
Software
The Technical Support Engineer at Logik will support customers by providing timely responses to inquiries, document resources for collaboration, convert customer interactions into feedback for product improvements, and mentor junior team members. This role requires a strong understanding of Logik's products and a background in cloud native applications and customer-facing support.
Top Skills: Api IntegrationsBackend Server ApisCloud Native ApplicationsJavaScriptSalesforce
16 Days Ago
Bengaluru, KA
Entry level
Entry level
Cloud • Information Technology
The Technical Support Engineer will provide chat and voice support to international clients, handling multiple queries, resolving technical issues, and ensuring customer satisfaction. They will work in a fast-paced environment, following guidelines and policies while being flexible with hours to meet customer needs.
Top Skills: ComputersInternetNetworking
Senior level
Big Data • Cloud • Information Technology
The Senior IT Application Support Engineer is responsible for monitoring, troubleshooting, and maintaining application performance on cloud services. Duties include incident management, client onboarding, performance enhancement, and collaboration with engineering and project teams to resolve issues and improve digital solutions. Strong customer service and technical communication skills are required to engage with clients effectively.
Top Skills: Aws CloudBashCloud ServicesDatadogDevOpsDockerElasticsearchGoogle Cloud PlatformJavaScriptKubernetesLinuxMongoDBPythonRest ApisSplunkSQL
Reposted 23 Days Ago
Bengaluru, KA
Junior
Junior
Automotive
As an Associate Technical Support Engineer, you will diagnose and resolve technical and network issues for end-users, create solutions involving software and hardware configurations, and collaborate with engineering teams. Your role involves communicating technical solutions clearly while maintaining a customer-focused support approach.
9 Days Ago
Bengaluru, KA
Junior
Junior
Information Technology
The Application Support Engineer will assist in supporting custom applications, monitoring critical logs, and troubleshooting incidents directly with users. Responsibilities include collaborating with IT Ops, optimizing system performance, collecting and reporting IT metrics, and maintaining documentation.
Top Skills: .Net Core/FrameworkC#IisMs SqlPowershell
Reposted 18 Days Ago
Bengaluru, KA
Junior
Junior
Blockchain • Fintech • Financial Services • Cryptocurrency • Web3
The Technical Support Engineer will address client inquiries, resolve technical issues, and escalate problems as necessary. Responsibilities include tracking issues, maintaining communication with clients, and creating technical playbooks while providing exceptional client support. The role also involves participating in an on-call rotation to manage high-priority requests.
Top Skills: Google AppsJIRASalesforce
Reposted 23 Days Ago
Remote
Bengaluru, KA
Mid level
Mid level
Artificial Intelligence • Fintech
As a Technical Support Engineer L2, you will manage customer support functions, troubleshoot technical issues, and collaborate with backend teams to resolve customer concerns. Your role includes documenting queries, reviewing open tickets, and ensuring KPIs for customer experience are met while working flexible hours in a customer-facing environment.
Reposted 23 Days Ago
Remote
Bengaluru, KA
Mid level
Mid level
Software
The Technical Support Engineer at StarTree will provide exceptional technical support and expertise to customers regarding the StarTree platform and Apache Pinot. Responsibilities include troubleshooting performance issues, documenting solutions, mentoring team members, sharing customer feedback with development teams, and improving processes while maintaining customer satisfaction.
Top Skills: Apache KafkaApache PinotAWSClickhouseDruidGCPHadoopKubernetesAzurePresto/TrinoSparkSQL
Reposted 16 Days Ago
Bengaluru, KA
Mid level
Mid level
Artificial Intelligence • Software • Generative AI
As an Infrastructure Support Engineer, you will ensure infrastructure stability for assigned customers, assist in monitoring and troubleshooting, coordinate software releases, remediate security vulnerabilities, and provide top-tier customer support while developing runbooks and enhancing customer experiences.
Top Skills: Amazon Web ServicesCi/CdConfluenceGitGoogle Cloud PlatformJavaJIRAKubernetesLinuxAzureOauthPythonRest ApiSAMLSQLSsoTerraform
25 Days Ago
Bengaluru, KA
Senior level
Senior level
Information Technology
The Technical Support Engineer will provide technical support to ESET customers and partners, troubleshooting security-related issues, implementing solutions, and maintaining security systems. Key tasks include resolving support issues, analyzing client problems remotely, logging support requests, and collaborating with the regional customer care team.
Top Skills: Active DirectoryAndroidDhcpDiagnosisDnsGroup PolicyLinuxMac OsxMalware HandlingNetwork InfrastructureTcp/IpTechnical SupportTroubleshootingWindows
25 Days Ago
Bengaluru, KA
Senior level
Senior level
Consumer Web • Information Technology
As an L2 Support Engineer at HARMAN, you will lead daily VMware operations, monitor systems, and troubleshoot issues as part of an IT team. Key responsibilities include installation and configuration of ESXi, handling virtual machines, managing VMware networking and storage, and acting on alerts from vCenter and vRops.
Top Skills: Enterprise Backup SoftwareEsxiRemote ManagementSan StorageSnapshot CreationVcenterVMwareVmware NetworkingVmware StorageVroVropsVsan
Senior level
eCommerce • Information Technology • Marketing Tech • Retail • Analytics
The Site Reliability Engineer will ensure 99.97% uptime of the SaaS platforms while addressing technical issues, improving monitoring and automation, conducting root cause analysis, and mentoring support teams. They will also facilitate collaboration across teams to resolve critical incidents.
Top Skills: Application InsightsAuth0AWSBashDockerDocker SwarmElastic SearchHadoopHbaseKafkaKubernetesLinuxLogic MonitorAzureNettyNginxOmsPowershellPythonRubySensuSparkStormSumologicWindows ServersZookeeper
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