Top Technical Support Engineer Jobs in Bengaluru, KA
Seeking a Technical Support Engineer with strong analytical and communication skills to troubleshoot and resolve complicated issues in a cloud-based SaaS environment. Responsibilities include troubleshooting cross-platform issues, engaging in live troubleshooting calls with customers, and liaising between engineering departments and customers.
IT Support Engineer position at Navan's Bangalore office in India. Responsibilities include desktop support, hardware maintenance, software support, user account management, network connectivity, documentation, IT policies compliance, training, A/V operations, customer service, and communication.
Senior Support Engineer responsible for managing CIC environment within Cleo B2B Cloud systems, responding to incidents and alerts, troubleshooting customer issues, bug-fixes for EDI translation, trading partner on-boarding, and collaborating with internal departments for customer support.
The Tech Support Engineer I - Infrastructure is responsible for providing technical support and escalation assistance on Microsoft Azure services and other supported vendors to our partners through various communication channels.
As a Technical Support Engineer at Khoros, you will be responsible for mission-critical technical support, responding to outages, monitoring product infrastructure, working with customers, and collaborating with engineering teams. This role requires 24x7 shifts and proficiency in various technologies.
As a Sr. Technical Support Engineer, you will provide post-sales technical support, troubleshoot technical issues, and collaborate with cross-functional teams to enhance cybersecurity solutions. Your role involves diagnosing complex technical problems, publishing technical documentation, and ensuring a positive customer experience. Travel to customer sites may be required for critical situations.
Associate Technical Support Engineer at Automation Anywhere with 2-4 years of experience in technical support. Responsibilities include troubleshooting network failures, web applications, log analysis, and HA/DR setups. Required skills in networking, AD, DNS, SSO, DB Concepts, Webservices, Rest APIs, cloud basics, VM concepts, automation scripting, ticketing tools, and communication.
Senior Technical Support Engineer role at Mojio, a global leader in connected mobility space. Responsibilities include providing technical support to mobile carriers and partners, collaborating with cross-functional teams, and resolving technical issues.
As a Senior Technical Support Engineer at Palo Alto Networks, you will engage directly with customers to address post-sales concerns, conduct fault isolation, provide technical support, and collaborate with cross-functional teams to enhance cybersecurity.
Join Twilio as a Technical Support Engineer 2 in the APAC/EMEA region. Empower customers to use Twilio's platform, troubleshoot and resolve issues, collaborate with teams, and assist in process improvements. Must have experience in Full-Stack Javascript development, OOP, and RESTful technology.
Technical Support Engineer providing primary technical support for customers using Couchbase databases. Responsibilities include troubleshooting customer issues, engaging with customers via multiple channels, becoming a product expert, and writing technical articles. Requires split shifts and 4-7 years of experience in backend infrastructure applications and NoSQL databases.
The Technical Support Engineer I at Pax8 provides technical support to partners in various communication channels, focusing on products related to Productivity, Infrastructure, Continuity, and Security. Responsibilities include resolving technical cases, developing product knowledge documentation, and collaborating with vendors for issue resolution. Ideal candidates have 2 years of technical support experience, strong communication skills, and proficiency in MS Outlook and MS Teams.
The Technical Support Engineer at Logik.io plays a key role in providing customer support, success, and consulting services. Responsibilities include knowing the product thoroughly, responding to customer queries promptly and effectively, evangelizing the product, documenting for collaboration, and mentoring junior resources.
The Technical Support Engineer I at Pax8 provides technical support and escalation assistance to partners on various products and technologies. Responsibilities include managing cases, resolving technical issues, collaborating with vendors, and maintaining product knowledge. Ideal candidates have strong communication skills, analytical abilities, and experience in the technical support field.
As a technical support engineer, provide support to customers using VMware by Broadcom products to isolate, diagnose, reproduce, and fix technical issues promptly. Essential functions include resolving issues via various communication channels, escalating problems, creating knowledge base articles, and participating in technical communications.
Join a fast-growing startup as a Senior Technical Support Engineer focused on customer success and support, playing a key role in delivering exceptional customer service and shaping category-defining software. Responsibilities include knowing the product inside out, responding to customer inquiries, mentoring junior resources, and more.
As a Technical Support Engineer at Redis, you will troubleshoot and resolve complex software issues for customers, collaborate with Engineering, and provide technical expertise in Linux/Unix, networking, and Redis technologies. This role involves analyzing performance questions, managing critical customer issues, and advocating for timely issue resolution and customer satisfaction.
A Technical Support Engineer I - Email responsible for providing world-class support experience to customers by troubleshooting and resolving issues related to Forcepoint and associated third-party products. Responsibilities include responding to customer cases, proactively identifying and resolving problems, gathering logs, recommending solutions, and documenting interactions.
As an Associate Technical Support Engineer at ChargePoint, you will provide technical and network problem resolution to end-users, adjust network configurations, troubleshoot physical installation issues, and collaborate with product and engineering teams on customer issues. You will convey technical solutions in a user-friendly manner and drive initiatives to enhance customer support. This role requires exceptional troubleshooting skills, analytical thinking, and the ability to work effectively with minimal supervision.
As a Technical Support Engineer at Narvar, you will be the escalation point for resolving complex customer issues, providing high-quality support via Zendesk and Zoom calls, and identifying areas for improvement to deliver world-class service levels.
Provide technical support for Red Hat enterprise subscription customers, troubleshoot and resolve technical issues, build and maintain customer relationships, collaborate with engineers, and share knowledge within the team.
Join a hectic and fast-paced Startup as a Staff Technical Support Engineer. Assist customers in resolving complex technical issues and provide feedback to improve product performance. Work with top developers and be a champion for customers.
International Technical Support Specialist responsible for providing effective technical support on Sartorius BPS products, ensuring knowledge transfer, managing escalations, participating in customer meetings, and maintaining documentation. Requires a degree in Electrical/Instrumentation/Automation, 5-9 years of automation engineer experience, and proficiency in various automation systems and technologies.
Provide technical support on automation systems, handle chromatography products, ensure knowledge transfer between teams, participate in customer meetings, maintain documentation, and adhere to safety regulations.
Support enterprise customers within Zoom's Tier 2 Technical Support team. Ensure customer success with Zoom products and services. Resolve technical issues and provide customer satisfaction.
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