Top Technical Support Engineer Jobs in Bengaluru

As a Technical Support Engineer at Adyen, you will act as a contact point for merchants globally, providing technical assistance on payment solutions, troubleshooting issues, and advising best implementation practices while managing a queue of live cases. Your role is crucial in ensuring merchant satisfaction and effective communication with various teams.

The Technical Product Support Engineer will resolve client technical issues, provide Level 1 and Level 2 support through various channels, and ensure efficient documentation and escalation of problems. This role focuses on enhancing client satisfaction and retention by diagnosing issues related to software and system functionalities.

As a Senior Technical Support Engineer for Cortex XSOAR at Palo Alto Networks, you will provide expert support to customers by responding to inquiries, managing escalations, troubleshooting advanced issues, and documenting actions. Your role involves collaborating with multiple teams to address technical problems in network and security products, while contributing to product improvements.

As a Senior Technical Support Engineer at Palo Alto Networks, you will provide expert technical support to customers, troubleshoot issues, and manage support cases. The role involves deep technical analysis, collaboration with teams, root cause analysis, and publishing technical documentation. Your quick response to customer needs and ability to handle high-pressure situations will be vital for ensuring extensive cybersecurity measures are upheld.

The Senior Technical Support Engineer provides expert technical support for diagnosing and repairing complex systems and software. They assist field engineers, report issues to engineering teams, and may conduct customer training, ensuring effective resolution of support challenges.

The Technical Support Engineer will provide chat and voice support to international clients, handle technical queries, ensure customer satisfaction, and comply with company policies while working in a fast-paced environment.

Providing technical support to customers using a complex Machine Learning product, troubleshooting issues, escalating tickets, and ensuring timely resolutions and feedback. Bachelor's degree in IT or Computer Science required.

The IT Technical Support Engineer will be responsible for the installation and troubleshooting of Windows laptops/desktops and software such as Acad, Adobe, and Revit. The role also includes managing O365 licenses, Zoom setups, IT assets, and software renewal processes, while utilizing ticketing tools to handle support requests and issues.