Top Technical Support Jobs in Bengaluru, KA
As a Technical Support Engineer at CrowdStrike, you will be part of a talented Customer Support team focused on multiple security product offerings. Responsibilities include troubleshooting, root cause identification, issue resolution, customer communication, and collaboration with internal teams. Ideal candidates exhibit a passion for learning new technologies and driving customer success in a fast-paced environment.
Seeking a Technical Support Engineer with strong analytical and communication skills to troubleshoot and resolve complicated issues in a cloud-based SaaS environment. Responsibilities include troubleshooting cross-platform issues, engaging in live troubleshooting calls with customers, and liaising between engineering departments and customers.
Provide technical support to customers, troubleshoot system issues, collaborate with team members, attend customer meetings, provide training, and perform additional duties as needed.
As an Associate Technical Support Engineer, you will diagnose and resolve technical issues for end-users, work with field technicians, communicate solutions effectively, and collaborate with product and engineering teams on customer support. You're expected to possess strong troubleshooting skills and prioritize customer-focused support.
As a Technical Support Engineer at Narvar, you will be the escalation point for resolving complex customer issues, providing high-quality support via Zendesk and Zoom calls, and identifying areas for improvement to deliver world-class service levels.
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Join a hectic and fast-paced Startup as a Staff Technical Support Engineer. Assist customers in resolving complex technical issues and provide feedback to improve product performance. Work with top developers and be a champion for customers.
Skyhigh Security is hiring an Associate Technical Support Engineer to provide support for Skyhigh Security Cloud Products. Responsibilities include resolving customer issues, providing remote support, debugging system problems, and collaborating with support engineers.
The Technical Support Associate at Jamf provides technical support and guidance for customer queries related to the installation, troubleshooting, and integration of Jamf products and supporting technologies. Responsibilities include fielding phone calls and live chat requests, delivering Tier 1 technical support to customers, and maintaining best practices in case management.
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As a Technical Support Representative, you will field complex/escalated issues for high-value clients, troubleshoot audio/video hardware and signals, work directly with clients to resolve technical issues, uphold SLA's, serve as an escalation point for Customer Support Representatives, and collaborate with Engineering and product teams to resolve technical issues.
As a technical support engineer, provide support to customers using VMware by Broadcom products to isolate, diagnose, reproduce, and fix technical issues promptly. Essential functions include resolving issues via various communication channels, escalating problems, creating knowledge base articles, and participating in technical communications.
Trainee Technical Support Representative responsible for troubleshooting customer queries related to PC/Console and Mobile gaming. Must have good technical skills, proficiency in English, and a passion for gaming. Rotational shifts, 3-month contract. Flexibility to cover operational hours.
Responsible for day-to-day maintenance of application systems, troubleshooting issues, managing critical incidents, and improving support processes. Collaborate with development and QA teams to enhance application functionality. Requires 5-8 years of technical support experience, leadership experience, AWS proficiency, Java programming skills, and XML knowledge.
Prepares test and diagnostic programs, designs test fixtures and equipment, and completes specifications and procedures for new products. Deploying NFVi Solution for customer under aggressive timelines, handling network outages, working closely with customers and onsite teams globally, and raising and tracking issues with partner vendors.
Provide technical support on automation systems, handle chromatography products, ensure knowledge transfer between teams, participate in customer meetings, maintain documentation, and adhere to safety regulations.
Manage a team of Technical Support Engineers to provide high-quality service to customers, collaborate with cross-functional teams to improve customer experience, and lead special projects in a fast-paced environment.
Technical Support Engineer - Level 3 role at VMware by Broadcom involving troubleshooting customer issues, supporting global team, handling escalated customer problems, engaging with account teams, and developing technical expertise in IT infrastructure and virtualization technologies.
The Technical Support Engineer is responsible for providing top-tier customer support in the cybersecurity domain, managing support cases, troubleshooting product issues, and ensuring customer satisfaction while meeting SLA targets. They also contribute to knowledge bases and support sales activities through product expertise.
As a member of the Global Content Support team at Flexera, you will be responsible for collecting, curating, and validating customer and market data to drive Flexera's product portfolio. This role involves conducting research, investigating and collecting data into a Content Database, and ensuring data accuracy and quality.
A Cybersecurity Technical Support Engineer II providing world-class support experience to enterprise customers. Responsibilities include troubleshooting and resolving issues related to Forcepoint and associated products, ensuring customers achieve maximum value from Forcepoint, and participating in product supportability programs.
Looking for a Tech Support Analyst to provide customer support, manage service operations, monitor performance, handle incidents, and build customer relationships at CSG. Responsibilities include managing roaming services, analyzing data, resolving service disruptions, and maintaining compliance with industry standards.
Managing and leading a Technical Support team in India, ensuring high-quality customer support and exceeding SLAs. Driving growth and improvement in support operations to enhance customer satisfaction and revenue growth. Building and scaling teams with a customer-focused mindset and strong leadership capabilities.
The Technical Support Engineer assists Rocket customers with complex questions and problems regarding the installation, setup, configuration and functionality of Rocket Software products. The Engineer will troubleshoot reported symptoms to aid in the resolution process either directly for the customer or to help guide the development team in providing permanent solutions. The Engineer will work as part of a team with minimal direction.
Provide Tier-3 Technical Support to customers and partners across JAPAC, troubleshoot technical issues, manage support cases, publish technical documentation, conduct root cause analysis, and travel to customer sites.
Technical Support Engineer providing primary technical support for customers using Couchbase databases. Responsibilities include troubleshooting customer issues, engaging with customers via multiple channels, becoming a product expert, and writing technical articles. Requires split shifts and 4-7 years of experience in backend infrastructure applications and NoSQL databases.
As a Senior Technical Support Engineer in the VMware Cloud Foundation division, you will optimize and personalize customers' support experience, drive resolution of technical issues, and provide proactive support services to top customers.
Top Bengaluru, KA Companies Hiring Technical Support Roles
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