Top Technical Support Jobs in Bengaluru, KA
Provide technical support to customers, troubleshoot system issues, collaborate with team members, attend customer meetings, provide training, and perform additional duties as needed.
Seeking a Technical Support Engineer with strong analytical and communication skills to troubleshoot and resolve complicated issues in a cloud-based SaaS environment. Responsibilities include troubleshooting cross-platform issues, engaging in live troubleshooting calls with customers, and liaising between engineering departments and customers.
The Technical Support Engineer at Logik.io plays a key role in providing customer support, success, and consulting services. Responsibilities include knowing the product thoroughly, responding to customer queries promptly and effectively, evangelizing the product, documenting for collaboration, and mentoring junior resources.
Technical Support Engineer providing primary technical support for customers using Couchbase databases. Responsibilities include troubleshooting customer issues, engaging with customers via multiple channels, becoming a product expert, and writing technical articles. Requires split shifts and 4-7 years of experience in backend infrastructure applications and NoSQL databases.
Provide technical support for Red Hat enterprise subscription customers, troubleshoot and resolve technical issues, build and maintain customer relationships, collaborate with engineers, and share knowledge within the team.
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Join Twilio as a Technical Support Engineer 2 in the APAC/EMEA region. Empower customers to use Twilio's platform, troubleshoot and resolve issues, collaborate with teams, and assist in process improvements. Must have experience in Full-Stack Javascript development, OOP, and RESTful technology.
The Technical Support Representative provides high-quality technical support for Granicus software services to government and public clients. They troubleshoot issues, escalate complex problems, work with engineering teams to resolve advanced issues, and train junior members. This role also involves updating ticket tracking systems and creating Knowledge Base articles.
As a Technical Support Engineer 2 at Twilio, you will be the voice of Twilio to customers and partners, supporting them in using Twilio's platform effectively. Responsibilities include addressing customer issues, collaborating with internal teams, and staying current on industry standards.
As an Associate Technical Support Engineer at ChargePoint, you will provide technical and network problem resolution to end-users, adjust network configurations, troubleshoot physical installation issues, and collaborate with product and engineering teams on customer issues. You will convey technical solutions in a user-friendly manner and drive initiatives to enhance customer support. This role requires exceptional troubleshooting skills, analytical thinking, and the ability to work effectively with minimal supervision.
Associate Technical Support Engineer at Automation Anywhere with 2-4 years of experience in technical support. Responsibilities include troubleshooting network failures, web applications, log analysis, and HA/DR setups. Required skills in networking, AD, DNS, SSO, DB Concepts, Webservices, Rest APIs, cloud basics, VM concepts, automation scripting, ticketing tools, and communication.
International Technical Support Specialist responsible for providing effective technical support on Sartorius BPS products, ensuring knowledge transfer, managing escalations, participating in customer meetings, and maintaining documentation. Requires a degree in Electrical/Instrumentation/Automation, 5-9 years of automation engineer experience, and proficiency in various automation systems and technologies.
Responsible for providing technical support to channel partners and customers for Eagle Eye Cloud Video Management System (VMS). Tasks include accepting support requests, testing new technologies, managing support cases, and providing assistance for the Inside Sales team. Requires 2+ years of experience in Technical Support, Networking, and Linux environment.
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The Technical Support Engineer I at Pax8 provides technical support to partners in various communication channels, focusing on products related to Productivity, Infrastructure, Continuity, and Security. Responsibilities include resolving technical cases, developing product knowledge documentation, and collaborating with vendors for issue resolution. Ideal candidates have 2 years of technical support experience, strong communication skills, and proficiency in MS Outlook and MS Teams.
As a Technical Support Engineer at Khoros, you will be responsible for mission-critical technical support, responding to outages, monitoring product infrastructure, working with customers, and collaborating with engineering teams. This role requires 24x7 shifts and proficiency in various technologies.
As a Technical Support Engineer at Narvar, you will be the escalation point for resolving complex customer issues, providing high-quality support via Zendesk and Zoom calls, and identifying areas for improvement to deliver world-class service levels.
A Technical Support Engineer I - Email responsible for providing world-class support experience to customers by troubleshooting and resolving issues related to Forcepoint and associated third-party products. Responsibilities include responding to customer cases, proactively identifying and resolving problems, gathering logs, recommending solutions, and documenting interactions.
As a technical support engineer, provide support to customers using VMware by Broadcom products to isolate, diagnose, reproduce, and fix technical issues promptly. Essential functions include resolving issues via various communication channels, escalating problems, creating knowledge base articles, and participating in technical communications.
Provide technical support to customers and internal teams, diagnose and resolve technical issues, collaborate with engineering and cross-functional teams, document interactions, and contribute to support process improvement.
The Technical Support Engineer I at Pax8 provides technical support and escalation assistance to partners on various products and technologies. Responsibilities include managing cases, resolving technical issues, collaborating with vendors, and maintaining product knowledge. Ideal candidates have strong communication skills, analytical abilities, and experience in the technical support field.
As a Technical Support Specialist, you will be responsible for providing excellent customer support and solving technical issues for our users. You will work closely with internal teams to identify root causes of problems and prevent future occurrences. Additionally, you will collaborate with the CS and Engineering team to improve the quality of our products and enhance user experience. This is an entry-level position with a focus on building strong customer relationships and ensuring customer satisfaction.
Support enterprise customers within Zoom's Tier 2 Technical Support team. Ensure customer success with Zoom products and services. Resolve technical issues and provide customer satisfaction.
The Technical Support Associate at Jamf provides technical support and guidance for customer queries related to the installation, troubleshooting, and integration of Jamf products and supporting technologies. Responsibilities include fielding phone calls and live chat requests, delivering Tier 1 technical support to customers, and maintaining best practices in case management.
As a Technical Support Engineer at Redis, you will troubleshoot and resolve complex software issues for customers, collaborate with Engineering, and provide technical expertise in Linux/Unix, networking, and Redis technologies. This role involves analyzing performance questions, managing critical customer issues, and advocating for timely issue resolution and customer satisfaction.
As a Technical Support Representative, you will field complex/escalated issues for high-value clients, troubleshoot audio/video hardware and signals, work directly with clients to resolve technical issues, uphold SLA's, serve as an escalation point for Customer Support Representatives, and collaborate with Engineering and product teams to resolve technical issues.
Responsible for providing technical support to customers, managing support cases, and ensuring customer satisfaction. Must have 2+ years of experience in Technical Support, Networking, and Linux-based environments. Strong communication and ticket management skills required.
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