Top Technical Support Jobs in Bengaluru

As a Technical Support Engineer at VMware by Broadcom, you will provide customer support by diagnosing and resolving technical issues related to VMware products. Responsibilities include troubleshooting, reproducing issues, creating knowledge base articles, and collaborating with peers. Strong communication, customer service skills, and technical aptitude are essential for success in this role.

As a Technical Support Lead at Narvar, provide advanced technical assistance, resolve high-priority complex technical issues, mentor junior engineers, drive process improvement initiatives, and maintain deep expertise in products and technologies.

Join Druva's Technical Support Team to resolve customer technical issues and enhance customer experience. As part of a skilled engineering team, you will tackle complex challenges and contribute to data protection and management solutions in the cloud.

As a Technical Support Engineer, you will provide exceptional support to customers and partners through various communication methods. You'll troubleshoot complex issues, create and maintain knowledge base articles, and collaborate with product management on enhancements. The role requires strong analytical abilities and a passion for customer service, with a focus on delivering timely resolutions and managing multiple support cases effectively.

As a Technical Support Engineer at VMware, you will learn to troubleshoot and resolve customer issues with VMware products. Your role will include support processes, customer engagement, and collaboration with engineering teams to enhance customer experiences and deliver world-class technical support.

The Technical Support Manager at ShipHero will lead a team of Technical Support Engineers, oversee operations and service levels, and collaborate with various teams to resolve technical issues. Responsibilities include managing team performance, facilitating communication, monitoring service levels, and participating in administrative activities related to their team.

As a Technical Support Specialist, you'll be the first line of support for customers, ensuring their issues are resolved promptly. You'll collaborate with various teams to manage inquiries, escalations, and feedback while providing exceptional customer experience 24/7, including during non-traditional hours.

The Technical Support Engineer 3 role focuses on providing proactive and personalized support to customers using VMware Cloud Foundation products. Responsibilities include diagnosing and resolving technical issues, collaborating with internal teams for effective support, and leading proactive initiatives to prevent potential infrastructure risks.

As a Technical Support Engineer at Zoom, you will provide Tier II support to enterprise customers, resolve technical issues, and manage internal procedures to ensure customer success with Zoom products. You will also build relationships and deliver resources to enhance the customer experience.

As a Technical Support Analyst, you will be the main point of contact for customer support, ensuring all queries and issues are addressed. You will collaborate with various teams to solve and escalate customer problems while maintaining a focus on enhancing user experience.

As a Senior Technical Support Engineer on the VCF team, you will resolve customer technical issues and support team operations. Responsibilities include troubleshooting complex problems, enhancing technical skills in networking and virtualization, and collaborating with TSEs to improve support quality.

The Technical Support Engineer (TSE) provides frontline support for customers in a cybersecurity-focused SaaS company. Responsibilities include troubleshooting product issues, ensuring timely responses, and escalating issues as needed. The TSE must effectively communicate with customers, prioritize case management, and contribute to knowledge base documentation.

The role involves providing technical support for Digital Grid Management solutions, conducting training sessions for customers, assisting in pre-sales consultations, troubleshooting technical issues, and contributing to customer training materials. Travel to customer sites is required, typically less than 25%.

As a Technical Support Engineer, you will provide customer support for Red Hat cloud solutions, focusing on troubleshooting, issue resolution, and customer satisfaction. You will manage cases, collaborate with engineers, and share knowledge while maintaining strong relationships with enterprise customers.

Technical Support Engineers will provide chat and voice support to customers in the US, Canada, and the UK, handling both basic and complex technical queries. They need to ensure high customer satisfaction, comply with company policies, and work in a fast-paced environment while managing multiple inquiries simultaneously.

The Technical Support Engineer will provide phone support for complex customer issues related to SonicWall’s Next-Generation Firewalls. Responsibilities include documenting cases, managing customer technical issues, setting up test environments, and ensuring adherence to service level agreements. The role requires collaboration with Engineering and Level 3 support teams to resolve issues efficiently.

The Technical Support Engineer will provide chat and voice support to international clients, handling technical queries and ensuring customer satisfaction. Responsibilities include resolving inquiries, maintaining productivity standards, and adhering to company policies. The role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.