Top Technical Support Jobs in Bengaluru

As the Senior Technical Support Manager, you will lead the Technical Support team in India, ensuring customer success through developing support engineers, overseeing performance metrics, coaching, and managing escalations. You will also engage with stakeholders to enhance customer support strategy and build a strong organizational presence.

As a Technical Support Engineer at Adyen, you will act as a contact point for merchants globally, providing technical assistance on payment solutions, troubleshooting issues, and advising best implementation practices while managing a queue of live cases. Your role is crucial in ensuring merchant satisfaction and effective communication with various teams.

The Technical Product Support Engineer will resolve client technical issues, provide Level 1 and Level 2 support through various channels, and ensure efficient documentation and escalation of problems. This role focuses on enhancing client satisfaction and retention by diagnosing issues related to software and system functionalities.

The Technical Support Engineer will provide chat and voice support to international clients, handle technical queries, ensure customer satisfaction, and comply with company policies while working in a fast-paced environment.

The Technical Support Engineer will provide chat and voice support to international clients, resolving technical queries and ensuring customer satisfaction. Responsibilities include handling multiple chats, timely resolutions, and compliance with company policies.

As a Technical Support Specialist at Granicus, you will handle escalated cases from Tier 1 support, resolve advanced technical issues, document troubleshooting progress, maintain information security, and enhance customer satisfaction through effective communication and problem resolution.

The Technical Support Representative will troubleshoot and resolve complex technical issues for clients, primarily involving audiovisual systems and cloud-based software. You'll work directly with customers to document issues, ensure SLA compliance, and collaborate with engineering teams. Responsibilities include on-call support and training junior staff, with a focus on client communication and problem-solving.

As a Senior Technical Support Engineer for Digital Grid Management Solutions, you will provide technical support for utility automation systems, conduct customer training, assist in pre-sales consultations, troubleshoot technical issues, and develop training materials while engaging with internal teams to resolve customer challenges.