Top Technical Support Jobs in Bengaluru

The Technical Support Manager oversees IT support operations, ensuring high-quality service delivery and management of the internal support team. This includes monitoring performance, troubleshooting complex technical issues, leading projects, training teams, and maintaining IT solutions' availability and reliability.

The Senior Technical Support Manager at Iron Mountain will lead and manage a global IT support team, ensuring high service levels and system reliability. Responsibilities include providing technical support, incident management, project management, process improvement, and ensuring compliance with security policies. The role demands strong leadership skills and strategic collaboration across teams to enhance customer satisfaction and operational excellence.

The Technical Support Engineer will be responsible for installing and troubleshooting Windows laptops/desktops and software (Acad, Adobe, Revit). They will manage O365 licenses and troubleshoot Teams and Zoom. The role includes using a ticketing tool for issue management, handling IT assets and services, and renewing software licenses.

As a Technical Support Engineer L2, you will manage customer support functions, troubleshoot technical issues, and collaborate with backend teams to resolve customer concerns. Your role includes documenting queries, reviewing open tickets, and ensuring KPIs for customer experience are met while working flexible hours in a customer-facing environment.

The Technical Support Engineer will provide technical support to ESET customers and partners, troubleshooting security-related issues, implementing solutions, and maintaining security systems. Key tasks include resolving support issues, analyzing client problems remotely, logging support requests, and collaborating with the regional customer care team.

As a Technical Support Specialist at Granicus, you will handle escalated cases from Tier 1 support, resolve advanced technical issues, document troubleshooting progress, maintain information security, and enhance customer satisfaction through effective communication and problem resolution.

As a Technical Support Engineer - II at Smarsh, you will be responsible for researching, troubleshooting, and solving highly challenging technical issues to support customers with SaaS and software solutions. You will collaborate with cross-functional teams, create documentation, and provide technical guidance to customers and partners.

The Manager of Technical Support Engineers will lead a team to resolve complex technical issues, maintain high customer satisfaction, and promote a self-learning culture. Responsibilities include managing day-to-day tasks, guiding technical expertise, facilitating communication among teams, and advocating for customers to enhance their use of Redis Enterprise Software.

The Technical Support Engineer at StarTree will provide exceptional technical support and expertise to customers regarding the StarTree platform and Apache Pinot. Responsibilities include troubleshooting performance issues, documenting solutions, mentoring team members, sharing customer feedback with development teams, and improving processes while maintaining customer satisfaction.

The Technical Support Engineer at Logik.io plays a key role in providing customer support, success, and consulting services. Responsibilities include knowing the product thoroughly, responding to customer queries promptly and effectively, evangelizing the product, documenting for collaboration, and mentoring junior resources.

As a Trainee Technical Support Representative, you will troubleshoot customer queries primarily related to gaming through chat and email, acknowledging complaints and guiding users through product functionalities while ensuring timely resolution.

The role involves responding to customer queries via email and live chat, resolving complaints and technical issues, and guiding customers through product features. You will need to maintain a positive attitude and work collaboratively with team members to ensure high-quality customer service.

The Application Support Engineer provides exceptional customer service and technical support for Microsoft's core applications and operating systems. Responsibilities include managing help desk tickets, troubleshooting virtual environments, maintaining IT infrastructure, and collaborating with team members to resolve technical issues and support end-users effectively.

The Right Angle Support Specialist will leverage extensive experience in Right Angle for implementation and support functions, including deal capture, invoicing, data migration, and integration with other systems. Strong skills in programming languages like C# and Java, as well as databases such as Oracle and SQL Server, are required. The role also entails collaboration with onshore support teams to ensure seamless data flow in projects involving major banks.

The IT Support Engineer will provide high-quality customer support, handle support requests, perform troubleshooting for technology issues, assist with onboarding/offboarding, manage IT projects, and oversee management of hosted solutions, including M365 and Azure AD.

As a Senior Technical Support Engineer for Cortex XSOAR at Palo Alto Networks, you will provide expert support to customers by responding to inquiries, managing escalations, troubleshooting advanced issues, and documenting actions. Your role involves collaborating with multiple teams to address technical problems in network and security products, while contributing to product improvements.

As a Senior Technical Support Engineer at Palo Alto Networks, you will provide expert technical support to customers, troubleshoot issues, and manage support cases. The role involves deep technical analysis, collaboration with teams, root cause analysis, and publishing technical documentation. Your quick response to customer needs and ability to handle high-pressure situations will be vital for ensuring extensive cybersecurity measures are upheld.