Top Operations Manager Jobs in Bengaluru

Own payment gateway routing, cost optimization, success-rate monitoring and improvement, and gateway-level dispute/chargeback management. Run routing experiments, negotiate gateway pricing, maintain SR dashboards and routing playbooks, manage dispute evidence and submissions, maintain fraud risk scoring, and report SR, cost, and dispute metrics to leadership.

Manage end-to-end customer onboarding, GPS device installations, and software implementation. Coordinate field teams, vendors, and logistics partners, resolve client escalations, monitor timelines and SLAs, track performance, and prepare operational reports to ensure high customer satisfaction.

Own and run on-site deployments: lead a team of 5–6 field operators, verify and reconcile camera inventory, set up captures, ensure data quality and taxonomy, handle on-the-spot issues, transfer/upload data, and submit deployment reports. Frequent travel and early starts required.

Lead and scale global customer support operations during U.S. hours: manage performance across chat, email, and phone; monitor KPIs; design SOPs and workflows; hire, onboard, train, and coach remote CS teams; act as escalation point and collaborate cross-functionally to resolve recurring issues.

Lead India operations and projects: manage budgets, contracts, field logistics and teams, cultivate stakeholder partnerships, ensure data quality, generate insights and reports, train field teams, and support regional Operations and Data & Insights on special projects. Travel ~10–20%.

Lead payments operational functions including dispute and chargeback management, fraud investigations, payment performance monitoring, PSP and partner management, and operational support for Customer Success. Define SLAs, drive tooling and automation priorities, set operational standards, and own incident response and reporting to improve outcomes across payments, risk, fraud, and compliance.

Lead global SaaS and cloud workplace operations, managing Microsoft 365 and Google Workspace, IAM (SSO, Entra, MFA), Zero Trust enforcement, automation (Power Automate, Zapier, PowerShell, Python), onboarding/offboarding, security/compliance collaboration, and mentoring IT teams to ensure secure, scalable, and efficient cloud environments.

Lead operational strategy and execution for multi-format events across locations. Mentor managers, align cross-functional teams, optimize margins, manage risks/compliance, and drive tech-enabled delivery improvements and post-event learning.

As Operations Manager, you will oversee customer onboarding, ensuring a smooth process and compliance with regulatory requirements, while collaborating with sales and support teams.

Lead day-to-day fulfillment center operations (inbound, put away, outbound, B2C/B2B, returns). Manage and develop Area Managers, leads, and associates; set operational KPIs, staffing, scheduling, budgeting/P&L, and ensure success during client launches while partnering with cross-functional teams.

Own day-to-day execution of large-scale field deployments: plan schedules, coordinate teams/vehicles/hardware, track productivity and targets, resolve real-time issues, maintain reports/dashboards, improve processes, launch new-city operations, and hire/train field staff.

The Operations Program Manager will design scalable operational processes for data infrastructure, focusing on quality and efficiency initiatives while collaborating across functions.

Plan and execute activity calendars for temples and pandits, coordinate vendors and ground teams for pujas and devotional programs, track execution and resolve operational issues, oversee post-event documentation and financial closure, and drive process improvements to enhance efficiency and experience.

The Manager will oversee process design, standardisation, and continuous improvement in the charging network operations. Responsibilities include operational excellence, cross-functional coordination, feedback management, data discipline, and risk management.

As a Senior Revenue Operations Manager, you will optimize workflows across Marketing, Sales, and Customer Success, improve data integrity, and enhance tools like HubSpot to drive revenue growth.

The Manager of Business Operations will coordinate strategic initiatives, support business development efforts, manage client interactions, and enhance operational efficiency through technology and organization.