Top Tech Jobs & Startup Jobs in Bengaluru, KA

As an Incident Commander, you will be at the vanguard of our dedication to cybersecurity. Your primary responsibility will be to proactively stave off incidents & escalations, respond swiftly to incidents, surpass customer expectations, and champion a culture of continuous growth. You will also be responsible for constructing systems with a cross-geographical reach, ensuring operational smoothness, and providing an unmatched customer experience. Leadership, collaboration, and seamless execution are key aspects of this role.

As a Sr. Technical Support Engineer, you will provide post-sales technical support, troubleshoot technical issues, and collaborate with cross-functional teams to enhance cybersecurity solutions. Your role involves diagnosing complex technical problems, publishing technical documentation, and ensuring a positive customer experience. Travel to customer sites may be required for critical situations.

The Escalation Manager is responsible for handling and resolving critical customer issues that impact the business relationship with key customers. They lead virtual teams to address and resolve escalations, collaborate with various departments, and drive progress towards resolution. This role requires strong leadership, communication, and problem-solving skills.