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Senior Enterprise Customer Success Manager responsible for managing client partnerships, driving adoption and outcomes leading to renewals, expansion, and advocacy. Building relationships with senior-level stakeholders to understand business needs and showcase the impact of MindTickle platform. Advising on strategic planning, conducting business reviews, and overseeing customer-driven product enhancements.
Lead product management of two key SaaS products, collaborate with cross-functional teams, define product roadmaps, analyze metrics, ensure timely delivery, support sales and customer success teams, and execute product strategy.
The Senior Database Reliability Engineer at Mindtickle will be responsible for managing the database infrastructure lifecycle, ensuring performance, reliability, and security. Key responsibilities include performance monitoring, access control, AWS cloud management, security oversight, cost reporting, and resilience enhancements. This role requires expertise in MySQL, Terraform, Ansible, and various database management tools.
The Senior Product Analyst at Mindtickle is responsible for enabling impactful product decisions through data analytics. This role involves owning data instrumentation, partnering with the Product team, driving data integrations, and inculcating best practices in product analytics. The ideal candidate should have experience in analytics or product roles, proficiency in SQL, Python, BI tools, and statistical analysis.
Looking for a visionary Design Manager with 10+ years of experience in designing web/mobile applications and 5+ years of experience in managing UX/product designers. Responsible for collaborating with product and engineering stakeholders to create best-in-class user experiences. Must possess a master's or bachelor's degree in design and showcase a strong portfolio of previous work.
Manage and inspire a team of UX writers, develop UX writing strategy, oversee UX copy development, maintain UX writing style guide, collaborate with cross-functional teams, analyze user feedback, and champion UX writing within the organization.
Develop test automation for a cloud-native SaaS platform, execute test strategy, maintain high-quality test automation, apply quality engineering practices, and track defects to closure. Requires 2+ years of experience, hands-on experience with API test automation, knowledge of OOPs concepts, and proficiency in programming languages like Java, Python, and Golang.
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