Technical Support Engineer providing primary technical support for customers using Couchbase databases. Responsibilities include troubleshooting customer issues, engaging with customers via multiple channels, becoming a product expert, and writing technical articles. Requires split shifts and 4-7 years of experience in backend infrastructure applications and NoSQL databases.

Seeking a Solutions Engineer to support the Couchbase user community, drive customer success, and actively engage in pre-sales activities. Responsibilities include guiding customers to solve problems using Couchbase Server, collaborating with sales teams, and delivering technical presentations. Preferred qualifications include 4+ years of pre-sales engineering experience and a BS in Computer Science or equivalent.