Top Tech Jobs & Startup Jobs in Bengaluru, KA
Carrying out clerical and support duties, responding to processing enquiries, contributing to team workload, improving own skills, ensuring compliance with procedures and regulations, and maintaining quality and security standards.
Act as a Subject Matter Expert supporting team and team leader, provide quality monitoring, coaching, and improvements for team performance. Collaborate with UK team to ensure best practices are shared and service standards are met. Support operational unit adherence to quality policy, information security policy, and management system. Develop personal skills and technical knowledge. Drive and improve team results, demonstrate exceptional leadership skills with technical proficiency.
The Customer Experience Executive - Voice Process role at Equiniti involves answering inbound calls and emails from shareholders, assisting with queries, and contributing to the team's workload. The candidate is expected to improve their skills and identify areas for process improvement.
Lead a team to deliver quality service to customers, oversee workflow, contribute to planning, and ensure adherence to internal policies and standards.
Principle Customer Experience Executive responsible for quality checking, complaint analysis, trend analysis, and continuous improvement in the EQ India Operations team. Collaborates with global EQ Group functions to support various solutions and operations from offices in India. Key duties include quality data analysis, coaching, process improvement, and team training. Requires 12 months of experience as a Senior processing executive and strong leadership skills.
To lead a team, utilising available resource in order to deliver a quality service to customers in line with agreed standards. Oversee and support the work of other colleagues where required. Contribute to the overall planning and workflow of the department.
Assist shareholders with shareholding account queries, buying and selling shares within service standards. Work closely with EQ Group functions to provide operations support. Answer inbound calls, emails, and assist shareholders with queries. Ensure compliance with procedures and regulatory requirements. Work in US business shift hours and adhere to holiday calendar.
The Pension Project Analyst (PPA) role at EQ is crucial in delivering annual events, managing tasks, providing recommendations, implementing solutions, and maintaining data integrity within the constraints of time and budget. The role requires strong analytical skills, attention to detail, and results focus.
As a Transition Lead, you will play a pivotal role in managing and executing transition activities within the organization. This includes coordinating and overseeing the successful implementation of changes, ensuring minimal disruptions to ongoing operations. The ideal candidate must have strong leadership qualities, excellent project management skills, and a proven record of accomplishment of successfully guiding teams through transitions.
The Senior Processing Executive at Equiniti will handle complex transaction processing within the Retirement Solutions team. Responsibilities include completing clerical duties, responding to processing enquiries, contributing to team workload, ensuring compliance, and improving processes. The role requires 12 months of processing agent experience with a focus on DB pensions sector. Excellent communication and organizational skills are essential.
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